BT Infinity & FTTx Discussion

Uncle_Gravy · 30 Mar 2017 at 18:15

So BT have just sent me the new Smart Hub (FOC) and noticed there's no WAN port on the back of it.
I'm happy with my HG612 + HH5 combo as it works perfectly fine, is there any way of using the HG612 + Smart hub, or even Smart hub + HH5 (as a switch) would work since my PC is in another room and I use a long ethernet to connect the HG612 to the HH5.

Cheers.

Actually while i'm here might as well have a rant about this Smart hub which is suppose to be worth £100+.......Plain old cardboard box and no ethernet cable? How laughably cheap of BT xD

bremen1874 · 30 Mar 2017 at 18:47

IIRC Ethernet 4 can be configured as a WAN port. Worth checking anyway.

Uncle_Gravy · 30 Mar 2017 at 19:01

bremen1874 said:
IIRC Ethernet 4 can be configured as a WAN port. Worth checking anyway.

Do you have a link for this? I can't find any info on how to do it.

bremen1874 · 30 Mar 2017 at 19:16

Beyond suggesting that you have a look around the configuration screens I can't really help with that.

I believe they use the same router for FTTP connections. If there's a special version for FTTP then all bets are off.

For FTTP you need a router with an Ethernet WAN port. If you visit BT's page here you can download the 'BT Smart Hub Fibre to the premises (FTTP) user guide - installed by a BT engineer' PDF. On page three of that LAN4 is shown as a WAN port.

Ev0 · 31 Mar 2017 at 22:31

Should have our fttc all enabled this time next week

Annoyingly checking dslchecker now showing fair bit lower speeds than before, but still a lot better than on now.

Frustrating thing previous estimates put us in scope for one of the higher rate packages, now it's probably not going to be needed if the new estimates are anything to go by.

Jez · 1 Apr 2017 at 08:25

bremen1874 said:
Beyond suggesting that you have a look around the configuration screens I can't really help with that.

I believe they use the same router for FTTP connections. If there's a special version for FTTP then all bets are off.

For FTTP you need a router with an Ethernet WAN port. If you visit BT's page here you can download the 'BT Smart Hub Fibre to the premises (FTTP) user guide - installed by a BT engineer' PDF. On page three of that LAN4 is shown as a WAN port.

Failing this, unlocking the 612 would enable him to put it into router mode and just uplink to it from the new smart hub. The 612 is actually a router as well, it's just rarely used as such.

The1nonly1 · 2 Apr 2017 at 01:04

I'd say that if your existing set up is fine, then why change and sell the HH6.

Uncle_Gravy · 2 Apr 2017 at 23:05

I unlocked my 612 ages ago.

New issue, My contract renewed on the 30th March, does BT re run line training on my line? Cause tonight i'm having horrendous outages, and now I've gone from 70+down to 40ish down and 18up.

Just seems awfully odd that i'm now getting outages at night not long after renewing and i've kept my HG612+HH5 set up.

update

Just tried with just the HH6 and same results, this is with every plugged into the Test socket.

And here's my speed, considering i had 70+down 17+ up stable before.

KIA · 3 Apr 2017 at 17:18

Uncle_Gravy said:
Just tried with just the HH6 and same results, this is with every plugged into the Test socket.

Post modem stats.

Jez · 3 Apr 2017 at 17:29

Noticing the SNR changes are kicking in over the last few days here in Oxfordshire. Our line is down to 4.3db with a near full rate sync, nice little tweak there

APM · 5 Apr 2017 at 14:26

pcfarrar said:
Use the following settings in LAN > IPTV:

- Select ISP Profile = None

- Choose IPTV STB Port = None

- Use DHCP routes = Microsoft

- Enable multicast routing (IGMP Proxy) = Enable

- Enable efficient multicast forwarding (IGMP Snooping) = Enable

- UDP Proxy (Udpxy) = 0

Got an RT N-66U and set it up according to this post.
Now have my BT TV channels working,many thanks pcfarrar.

w11tho · 6 Apr 2017 at 08:01

Jez said:
Noticing the SNR changes are kicking in over the last few days here in Oxfordshire. Our line is down to 4.3db with a near full rate sync, nice little tweak there

Our SNR has decreased from around 6db to 3.3db, and connection seems to be very stable. Connection speed has increased from around 63Mbit to 73Mbit, which was a nice surprise. This is in Cambridgeshire on Sky Fibre Pro.

Jez · 6 Apr 2017 at 08:27

Oh wow I just checked mine after you posted that, showing 3.4db and a 79999 sync with attainable of 83500.

Awesome

londonbairn · 6 Apr 2017 at 09:33

How do you order FTTP? On Openzone it shows our exchange supports it, but can't see Infinity 3 etc on BT site

Jez · 6 Apr 2017 at 10:06

londonbairn said:
How do you order FTTP? On Openzone it shows our exchange supports it, but can't see Infinity 3 etc on BT site

What does your line say? FTTP is a very limited service which you'd surely be fully aware that you had it installed to your property, as you'd see the fibre NTE!

londonbairn · 6 Apr 2017 at 12:02

Jez said:
What does your line say? FTTP is a very limited service which you'd surely be fully aware that you had it installed to your property, as you'd see the fibre NTE!

In the Excel list of exchanges, it says "FTTC/P & FOD"

Ev0 · 6 Apr 2017 at 13:27

My FTTC connection goes live tomorrow, after 4 years of around 2 meg will be nice to have something a bit better

Neighbours connected today and are getting 51Mbps so should be good.

MooMoo444 · 6 Apr 2017 at 13:56

Uncle_Gravy said:
I unlocked my 612 ages ago.

New issue, My contract renewed on the 30th March, does BT re run line training on my line? Cause tonight i'm having horrendous outages, and now I've gone from 70+down to 40ish down and 18up.

Just seems awfully odd that i'm now getting outages at night not long after renewing and i've kept my HG612+HH5 set up.

update

Just tried with just the HH6 and same results, this is with every plugged into the Test socket.

And here's my speed, considering i had 70+down 17+ up stable before.

Did you manage to resolve this? I want to start a new contract with BT and try to get cashback+ the mastercard voucher, but the line I have currently has been great. If I cancel and start a new contract, I might end up with the same issue.

MissChief · 6 Apr 2017 at 14:14

Openreach run the lines and infrastructure, not BT retail so it's unlikely they're related. I'd report your slow speeds as a fault to BT.

Uncle_Gravy · 6 Apr 2017 at 14:21

MooMoo444 said:
Did you manage to resolve this? I want to start a new contract with BT and try to get cashback+ the mastercard voucher, but the line I have currently has been great. If I cancel and start a new contract, I might end up with the same issue.

I'll be sorting this out at the start of the weekend as I'm off work all of next week, i'll try and pull my line stats of the 612 tonight as well.