BT Infinity & FTTx Discussion

The big move there is the change from 36 month to 12 month contracts. ISPs were previously not permitted to levy more than 24 months to consumers so you can see the huge issue in them committing to 36 months wholesale. This should change the landscape when it comes to FTTPoD support from ISPs.
 
The removal of the distance connection charges and the overall huge reduction in cost should definitely make it more affordable. Might consider it myself if it's not too crazy.
 
The way that it's incentivised for multiple properties to be connected in one order makes me think it's geared towards ISPs running signup pages to gauge interest. I think the initial install will be far from cheap, and there's nothing stopping you paying out to get the infrastructure built out and then your neighbour finding that FTTP is available for them, but them's the breaks.
 
Just moved into a new build and got fibre set up. I had a feeling the speed wasn't quite as good as it could be so called Sky. They arranged for an OpenReach engineer who came this morning.

Turned out that it was caused by the internal wiring going from master socket to the various phone line extensions in the property. He disconnected it so only the master socket was active and my speed went up 9mb!

He put a new faceplate in so I can plug router and phone into the active master socket. But I am now left with inactive phone extensions in all other rooms. It doesn't actually bother me much as my phone has a wireless secondary handset which will still work in hallway. No need for phones in the bedrooms.

Just wondering if this was common with new builds? Engineer reckons they didn't use proper BT approved cable. Just some type that apparently works with alarm systems? Seemed thinner.
 
Phonesis said:
Just moved into a new build and got fibre set up. I had a feeling the speed wasn't quite as good as it could be so called Sky. They arranged for an OpenReach engineer who came this morning.

Turned out that it was caused by the internal wiring going from master socket to the various phone line extensions in the property. He disconnected it so only the master socket was active and my speed went up 9mb!

He put a new faceplate in so I can plug router and phone into the active master socket. But I am now left with inactive phone extensions in all other rooms. It doesn't actually bother me much as my phone has a wireless secondary handset which will still work in hallway. No need for phones in the bedrooms.

Just wondering if this was common with new builds? Engineer reckons they didn't use proper BT approved cable. Just some type that apparently works with alarm systems? Seemed thinner.
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Star wired most likely. Shouldn't be done that way anymore. But often is.
 
MissChief said:
Star wired most likely. Shouldn't be done that way anymore. But often is.
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Seems very likely the case then. Was it right for the engineer to suggest just leaving the extensions unplugged? He put new faceplate in with pre filtered phone and router points. Not sure if he would have been able to fix the extension problem as he seemed to think the wire itself was causing speed drop.

Just don't really want my phone plugged in next to router but it's a small price to pay for a solid 9mb increase.
 
Phonesis said:
Just moved into a new build and got fibre set up. I had a feeling the speed wasn't quite as good as it could be so called Sky. They arranged for an OpenReach engineer who came this morning.

Turned out that it was caused by the internal wiring going from master socket to the various phone line extensions in the property. He disconnected it so only the master socket was active and my speed went up 9mb!

He put a new faceplate in so I can plug router and phone into the active master socket. But I am now left with inactive phone extensions in all other rooms. It doesn't actually bother me much as my phone has a wireless secondary handset which will still work in hallway. No need for phones in the bedrooms.

Just wondering if this was common with new builds? Engineer reckons they didn't use proper BT approved cable. Just some type that apparently works with alarm systems? Seemed thinner.
Click to expand...

Take the faceplate of the wall for one of the extensions and check the cable. In my new build it was Cat6 so I was able to fit network faceplates instead of phone ones to get a ready made home hardwired network.
 
sparkymark75 said:
Take the faceplate of the wall for one of the extensions and check the cable. In my new build it was Cat6 so I was able to fit network faceplates instead of phone ones to get a ready made home hardwired network.
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The BT guy said it was "alarm" cable? Is that cat6? It kinda looked like it but I suspect it wasn't same stuff.
 
'Alarm cable' doesn't use twisted pairs but otherwise looks very similar to the CW1308 cable that should be used for phone extensions. It's fine for voice but terrible for data.

It's perfectly acceptable to use network cable in place of CW1308 but it does cost slightly more.
 
Thanks, sounds like he did right thing just disconnecting it then. Keeps it clean. Just wondered if he could have actually attached the extension connection to the phone part of the new faceplate (so the broadband line was entirely split from it)?

I will prob learn to live with it. Having phone there is fine. Might just buy a better table to sit it on next to router.
 
bremen1874 said:
If you have a filtered master socket then there's no reason why you shouldn't have the phone extensions connected to it using the appropriate terminals.
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Interesting. He even added a filtered master socket! Obviously didn't think to then re connect the extension connection to the phone part!! I will ring Sky.
 
It isn't Sky's problem. Your internal extensions aren't Openreach's problem either, they stop at their side of the master socket.

Connect the wires and see if your broadband speed changes. If there is a problem disconnect them again.
 
bremen1874 said:
It isn't Sky's problem. Your internal extensions aren't Openreach's problem either, they stop at their side of the master socket.

Connect the wires and see if your broadband speed changes. If there is a problem disconnect them again.
Click to expand...

Any videos you can recommend on this? Don't want to mess things up.
 
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