BT Infinity & FTTx Discussion

If I could get 10ms that would be great, any particular IP I could ping to check? Currently with VM on SH3 and getting 28-32ms with spikes to 150ms while pinging BBC...
 
Mlynek said:
If I could get 10ms that would be great, any particular IP I could ping to check? Currently with VM on SH3 and getting 28-32ms with spikes to 150ms while pinging BBC...
Click to expand...
When I was looking for my first ISP about 7 years ago my research led me to discount Virgin Media immediately for gaming. Ping spikes and wildly varying peak time speeds were commonplace. I get neither with FTTC (except the rare occasion when there's an actual problem that needs fixing by Openreach). Not sure if cable is better in that respect these days.
 
Letting you all know if u are Plusnet users as Plusnet are now part of BTw Remotely DLM Reset trial for FTTC. They done it yesterday on my line as I was banded 74Meg for 54 days stable. DLM Reset was INP 3 and G.INP removed and SNR 6dB. Have to wait for few days see how DLM will act next step.

Code: 
DSLAM/MSAN type:            BDCM:0xa48c / v0xa48c
Modem/router firmware:      AnnexA version - A2pv6F039g1.d24m
DSL mode:                   VDSL2 Profile 17a
Status:                     Showtime
Uptime:                     1 day 4 hours 34 min 24 sec
Resyncs:                    1 (since 29 Jan 2018 18:10:19)
          
                Downstream    Upstream
Line attenuation (dB):      11.3        0.0
Signal attenuation (dB):    Not available on VDSL2     
Connection speed (kbps):    69594        19999
SNR margin (dB):            6.2        15.1
Power (dBm):                12.5        -1.3
Interleave depth:           1363        1
INP:                        3.00        0
G.INP:                      Not enabled        Not enabled
Vectoring status:           5 (VECT_UNCONFIGURED)
 
bulldog147 said:
Letting you all know if u are Plusnet users as Plusnet are now part of BTw Remotely DLM Reset trial for FTTC. They done it yesterday on my line as I was banded 74Meg for 54 days stable. DLM Reset was INP 3 and G.INP removed and SNR 6dB. Have to wait for few days see how DLM will act next step.
Click to expand...
Sorry, what?
 
bulldog147 said:
Letting you all know if u are Plusnet users as Plusnet are now part of BTw Remotely DLM Reset trial for FTTC. They done it yesterday on my line as I was banded 74Meg for 54 days stable. DLM Reset was INP 3 and G.INP removed and SNR 6dB. Have to wait for few days see how DLM will act next step.
Click to expand...

Noticed this on my line also when i checked Monday am, my downstream SNR has dropped to 4.8db.

Hopefully it will drop more as my line could do 3.0db before i left BT last month.
 
Update as the engineer has just installed the new line. BT Infinity Fibre:
Local network: <1 - 1ms (VM 3-6ms, spikes up to 150ms)
bbc.co.uk: 8ms (VM 28-32m, spikes up to over 150ms)
one of my online games: 15ms (VM 32-37ms, spikes up to over 150ms as above)

Great connection from BT for lower price than VM with same download speed but way more stable. Meanwhile VM keeps handing out defective SH3s to new and current customers (they send me 4 of those claiming it would improve with each new hub... nah)
 
Updated: PN via BTw remotely DLM Resetted has successfully on my line as part of the trial. All passed ok :) The banded of 74Meg has removed after 57 days thanks to PN for taken this to BTw trial of DLM Reset (remotely) in strict manner without the need of openreach engineer.

1st stage of 2: BTw remotely DLM Reset: Jan 29th 2018 at 18:10

Downstream Upstream
Line attenuation (dB): 11.3 0.0
Signal attenuation (dB): Not available on VDSL2
Connection speed (kbps): 69594 19999
SNR margin (dB): 6.2 15.2
Power (dBm): 12.5 -1.3
Interleave depth: 1363 1
INP: 3.00 0
G.INP: Not Enabled Not Enabled

2nd stage of 2: DLM restored the line to maximum sync rate: Feb 1st 2018 at 13:45

Downstream Upstream
Line attenuation (dB): 11.3 0.0
Signal attenuation (dB): Not available on VDSL2
Connection speed (kbps): 79999 19999
SNR margin (dB): 6.7 15.1
Power (dBm): 12.4 -1.3
Interleave depth: 8 1
INP: 48.00 0
G.INP: Enabled Not Enabled
 
Hi all,

Just looking for some support/ direction on an issue with our infinity 2 service if possible;

Basically, we’d been running at ~76 down for 2 years with no issues previously, however in June last year it dropped to ~50 seemingly overnight.

We were also experiencing a number of disconnects each day, probably 2-3 I would guess.

Openreach sent out an engineer who replaced our Master socket with one of the dual-types (5C I believe?)

Since the engineers visit in September, the line is back syncing at ~77 again but we’re still getting a number of disconnects from the internet each day – hard to say how many exactly as I’m out at work but I would guess it’s anywhere from 2-5 per day.

The average DSL uptime whenever I log into the HH5 is never more than 10 hours on average - the hub itself isn't restarting, it's just dropping the connection.

Is there anything I can try or do we need another engineer? Was thinking of binning the home hub in favour of something new, but I’m so far out of the router game I haven’t a clue what’s considered ‘decent’ anymore.

5. DSL uptime: 0 days, 05:22:20
6. Data rate: 19978 / 79903
7. Maximum data rate: 31083 / 78943
8. Noise margin: 12.5 / 3.9
9. Line attenuation: 18.5 / 16.2
10. Signal attenuation: 18.2 / 16.2
11. Data sent/received: 1.2 GB / 17.2 GB
24. Modulation: G.993.2 Annex B

Not sure if the stats will help at all - they go a bit over my head, to be honest - any advice or suggestions would be much appreciated! Cheers.
 
Best to binned it your hub. Get a new vdsl modem as billion is very good but using my tp link vr2600 for best wireless router as my billion 8800nl is modem only. Or you can get all in one modem and wireless but billion 8800nl isn't very good at wireless that's why I brought tp link wifi because it got 5GHz at 1300Mbps for household. I dumped plusnet hub one because of annoyed rebooted itself.

I noticed your downstream might have openreach new snr target 3dB that's are probably the reason why DLM resync it many times to adjusted your downstream snr from 3db, 4db and 5db try to stable your line condition.
 
Called BT for renewal today, knowing Plusnet have an offer for £25/month with a £15 setup fee (didn't mention this).

Guy said best they can do is £34.99 over a 2 year contract.

Told him I'm only interested in 1 year.. 5 mins later he offers £28.99 over 1 year. Deal done :D:confused:
 
bulldog147 said:
Updated: PN via BTw remotely DLM Resetted has successfully on my line as part of the trial. All passed ok :) The banded of 74Meg has removed after 57 days thanks to PN for taken this to BTw trial of DLM Reset (remotely) in strict manner without the need of openreach engineer.

1st stage of 2: BTw remotely DLM Reset: Jan 29th 2018 at 18:10

Downstream Upstream
Line attenuation (dB): 11.3 0.0
Signal attenuation (dB): Not available on VDSL2
Connection speed (kbps): 69594 19999
SNR margin (dB): 6.2 15.2
Power (dBm): 12.5 -1.3
Interleave depth: 1363 1
INP: 3.00 0
G.INP: Not Enabled Not Enabled

2nd stage of 2: DLM restored the line to maximum sync rate: Feb 1st 2018 at 13:45

Downstream Upstream
Line attenuation (dB): 11.3 0.0
Signal attenuation (dB): Not available on VDSL2
Connection speed (kbps): 79999 19999
SNR margin (dB): 6.7 15.1
Power (dBm): 12.4 -1.3
Interleave depth: 8 1
INP: 48.00 0
G.INP: Enabled Not Enabled
Click to expand...

You've received an improvement due to G.INP being enabled I'd imagine??
 
I am happy with the ping I have right now but thinking of shortening the cable going from wall socket to the modem as it is currently at the excess of 25m, could get it down to 5m or atleast 20m (with much less work) but is it even worth the hassle? Currently the cable is going alongside 2 TV signal cables for 10m so I believe it could cause some noise which could be eliminated by rerouting.
 
Depends what type of cable it is and if it's accessible. If it's basic Cat3 UTP cable, you could just swap it for a Cat5/6 cable and it'll be far less lossy over 25 m (due to using twisted pairs and being better shielded).
 
Plenty O'Toole said:
Called BT for renewal today, knowing Plusnet have an offer for £25/month with a £15 setup fee (didn't mention this).

Guy said best they can do is £34.99 over a 2 year contract.

Told him I'm only interested in 1 year.. 5 mins later he offers £28.99 over 1 year. Deal done :D:confused:
Click to expand...

Uhh why did you not mention the Plusnet £25pm? To then accept £28.99pm instead from BT? Confused lol

They may have had a counter-offer to match it at least... You just accepted £4 more a month? :p
 
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