BT Infinity & FTTx Discussion

Sparx · 13 Feb 2018 at 19:20

@kindai is it free to get Cerberus to have OR complete the desktop survey for FTTPoD? I'd like to put a request in to Cerberus if I can get a desktop survey, long as it costs me zilch.

EDIT: I can see it seems to be a free desk survey, so have put my request in! Let's see what comes back within the next 14 days then... I will not hold my breath!

Caged · 13 Feb 2018 at 20:22

I think the way this will play out is that EAD ends up costing less than FTTPoD. It's not uncommon to see 100Mbps for £250 in more urban areas, without an install charge.

Sparx · 13 Feb 2018 at 21:36

Sorry forgot to ask @kindai what was the monthly rental cost? And are the only FTTPoD products they offer 300/30?

You would think with FTTP you could get the 330/50 packages or look at 500+ although that may be a future product maybe?

MichaelAwkward · 15 Feb 2018 at 14:21

Finally got my connection back up after the engineer visit this morning, but only getting 5mb/1mb despite my Smart Hub saying it's connected at 44mb/1mb.

Mariusz · 15 Feb 2018 at 16:41

MichaelAwkward said:
Finally got my connection back up after the engineer visit this morning, but only getting 5mb/1mb despite my Smart Hub saying it's connected at 44mb/1mb.

How are you connected to the router?

MichaelAwkward · 15 Feb 2018 at 17:20

Ethernet

MissChief · 15 Feb 2018 at 17:30

MichaelAwkward said:
Ethernet

Try the btwholesale speed test? Http://speedtest.btwholesale.com

bremen1874 · 15 Feb 2018 at 17:33

Have you tested with more than one client device?

Do you really mean 44/1?

RSR · 15 Feb 2018 at 18:54

I'm currently waiting on a FTTPoD quote from Cerebus, as Zen said they couldn't offer me FTTPoD.

MichaelAwkward · 15 Feb 2018 at 21:42

MissChief said:
Try the btwholesale speed test? Http://speedtest.btwholesale.com

bremen1874 said:
Have you tested with more than one client device?

Do you really mean 44/1?

Reset the Smart Hub and all devices, wired and Wi-fi, now get roughly the same as the hub reports as the connected speed - 44mb/1mb. Weird.

MissChief · 15 Feb 2018 at 21:53

MichaelAwkward said:
Reset the Smart Hub and all devices, wired and Wi-fi, now get roughly the same as the hub reports as the connected speed - 44mb/1mb. Weird.

Who is your provider to leave you with 1Meg upload? Some DSL providers offer better than that!

MichaelAwkward · 15 Feb 2018 at 22:00

It’s BT Infinity 1 - my connection has been down since Sunday so I’m guessing it’s being slowed by the exchange until stable?

I’m probably using the wrong nomenclature too

Connected at 43.69Mbps down, 1.23Mbps up.

MissChief · 15 Feb 2018 at 22:05

MichaelAwkward said:
It’s BT Infinity 1 - my connection has been down since Sunday so I’m guessing it’s being slowed by the exchange until stable?

I’m probably using the wrong nomenclature too

Connected at 43.69Mbps down, 1.23Mbps up.

I'm pretty sure Infinity 1 isn't set on a 1 or 2 Meg profile. Either your profile has been set incorrectly or there's still a fault. What does http://dslchecker.bt.com say for your upload range?

MichaelAwkward · 15 Feb 2018 at 22:58

Download range: 37.1-52.9
Upload range: 7.3-11.4

I guess I can try resetting the hub again to see if my upload improves?

MissChief · 15 Feb 2018 at 23:07

MichaelAwkward said:
Download range: 37.1-52.9
Upload range: 7.3-11.4

I guess I can try resetting the hub again to see if my upload improves?

I doubt that'll make any difference. What you'll likely need is a DLM reset.

Caged · 15 Feb 2018 at 23:59

Just wait it out for a bit. Does your Hub list a maximum data rate / attainable data rate?

MichaelAwkward · 16 Feb 2018 at 09:35

Where would I find that? All I can see is the connected rates I posted above. I've just started a live chat to arrange the pro rata refund for the lost connection days so I'll ask them about a DLM reset.

funguST · 16 Feb 2018 at 13:54

What modem/routers are people using? Homehub 5 wireless is quite shocking.

Spike_UK · 16 Feb 2018 at 14:50

I've just had BT Ultrafast Fibre installed today, upgrading from BT Infinity.
My old speeds were 70 down, 20 up. With this new setup, which just required a new master socket and HomeHub, is now 250 down, 40 up (although this is due to increase to nearly 260 once it's settled down).

Very happy!

thewanted · 16 Feb 2018 at 14:56

Spike_UK said:
I've just had BT Ultrafast Fibre installed today, upgrading from BT Infinity.
My old speeds were 70 down, 20 up. With this new setup, which just required a new master socket and HomeHub, is now 250 down, 40 up (although this is due to increase to nearly 260 once it's settled down).

Very happy!

Lucky bugger!