BT Infinity & FTTx Discussion

Caged · 18 Aug 2020 at 10:28

You'd need to unscrew the socket to provide a clearer idea of what goes where

david25 · 18 Aug 2020 at 10:35

Avalon said:
That looks normal - you have an active pair on blue/light blue, any extension feed would come from the points on the left (5,3,2), so the rest of the pairs are likely unused.

Would it make any difference if I plug a splitter into the hidden master socket and connected the router to it?

To completely eliminate any wiring trouble?

david25 · 18 Aug 2020 at 10:36

Caged said:
You'd need to unscrew the socket to provide a clearer idea of what goes where

The two philips screws?

Furyus · 19 Aug 2020 at 08:06

I finally order my FTTP, I went for the 150mb package. Used a old link through TCB @29.99pm and went through fine, currently £140 pending on my TBC account, install is set for 3rd Sept! Hopefully the cash back works

Nutty_Death · 19 Aug 2020 at 08:25

What does fttp look like on telephone masts? My area is meant to be fibre complete but I've not noticed an work going on and the openreach availability checker says it's not available yet. Loathed to renew with virgin for 18months...

Meatball · 19 Aug 2020 at 08:29

Deaths_Calling said:
What does fttp look like on telephone masts? My area is meant to be fibre complete but I've not noticed an work going on and the openreach availability checker says it's not available yet. Loathed to renew with virgin for 18months...

Meatball said:
I just noticed we appear to have a new addition on our telephone pole:

Does this look like a fibre splitter?

That’s what my fibre splitter looks like and we have a live FTTP service.

Armageus · 19 Aug 2020 at 08:29

Deaths_Calling said:
What does fttp look like on telephone masts? My area is meant to be fibre complete but I've not noticed an work going on and the openreach availability checker says it's not available yet. Loathed to renew with virgin for 18months...

https://www.google.com/search?q=ftt...tURUIHdgTBCcQ_AUoAXoECBMQAw&biw=1278&bih=1321

EDIT:
The Fibre distribution point could be as small as the 4 ports pictured at the bottom of this article
https://www.thinkbroadband.com/guides/fibre-fttc-ftth-broadband-guide
Obviously depends how many premises are fed by a single telegraph pole

Nutty_Death · 19 Aug 2020 at 08:52

Thanks @Meatball and @Armageus . I'll keep an eye out for them.

david25 · 21 Aug 2020 at 08:59

Hello everyone, I am continuing my slow speed investigation, this screenshot is from speedtest.btwholesale.com

Using https://www.broadbandchecker.btwholesale.com, I can see:

WBC ADSL 2+ Up to 17 -- 15 to 18.5(I guess this is distance estimated)

Max Observed Downstream Speed 24.99
Max Observed Upstream Speed 9.86
Observed Date 2020-08-20

Shall I start with BT 151 or my ISP (who is on a go slow because of home working)

Thanks

MissChief · 21 Aug 2020 at 10:42

david25 said:
Hello everyone, I am continuing my slow speed investigation, this screenshot is from speedtest.btwholesale.com

Using https://www.broadbandchecker.btwholesale.com, I can see:

WBC ADSL 2+ Up to 17 -- 15 to 18.5(I guess this is distance estimated)

Max Observed Downstream Speed 24.99
Max Observed Upstream Speed 9.86
Observed Date 2020-08-20

Shall I start with BT 151 or my ISP (who is on a go slow because of home working)

Thanks

Need to speak to your ISP. If BT aren’t your ISP they can’t do anything.

david25 · 21 Aug 2020 at 12:08

No, its UNO. I will raise another ticket, you think its warranted given the difference between me and the measured values?

MissChief · 21 Aug 2020 at 12:41

david25 said:
No, its UNO. I will raise another ticket, you think its warranted given the difference between me and the measured values?

Chances are they’ll only check the connected speed of the router. If that’s ok then it’s your issue not theirs.

david25 · 21 Aug 2020 at 13:39

MissChief said:
Chances are they’ll only check the connected speed of the router. If that’s ok then it’s your issue not theirs.

OK, then what is my next step BT 151?

I might as well do that now

Avalon · 21 Aug 2020 at 13:49

david25 said:
Hello everyone, I am continuing my slow speed investigation, this screenshot is from speedtest.btwholesale.com

Using https://www.broadbandchecker.btwholesale.com, I can see:

WBC ADSL 2+ Up to 17 -- 15 to 18.5(I guess this is distance estimated)

Max Observed Downstream Speed 24.99
Max Observed Upstream Speed 9.86
Observed Date 2020-08-20

Shall I start with BT 151 or my ISP (who is on a go slow because of home working)

Thanks

Without confirming how you are connected to the router, that you have a basic understanding of what you are doing and what the line is syncing at on the router, I wouldn’t be contacting anyone just yet.

This fascination with BT, who bills you for line/ISP?

david25 · 21 Aug 2020 at 14:01

Its a BT line with the rental and voice being paid to BT

Broadband is FTTC via UNO

Avalon · 21 Aug 2020 at 14:44

david25 said:
Its a BT line with the rental and voice being paid to BT

Broadband is FTTC via UNO

... and the rest?

david25 · 21 Aug 2020 at 14:46

Avalon said:
... and the rest?

The physical connection is from a mk4 master socket with a dedicated socket for the router connection

MissChief · 21 Aug 2020 at 15:10

david25 said:
Its a BT line with the rental and voice being paid to BT

Broadband is FTTC via UNO

Any noise on the line? Ask UNO to run a test first.

david25 · 21 Aug 2020 at 15:19

MissChief said:
Any noise on the line? Ask UNO to run a test first.

No, line is clean when listening

Avalon · 21 Aug 2020 at 15:23

david25 said:
The physical connection is from a mk4 master socket with a dedicated socket for the router connection

That you seemingly can’t tell us any basic info about how you are connected (via wired/wireless/powerline/string) or what the router is currently sync’d at or that you are the only person using the connection/nothing else is downloading makes this unreasonably difficult.