BT Infinity & FTTx Discussion

Kanpai · 25 Jun 2011 at 16:43

Hi Mr xxxxx,

Thank you for your email.

I have now spoken to the Director of BT Infinity and have been advised that when BT Infinity has stabilised it is not possible to turn off interleaving on BT infinity at all.

I am so sorry as I understand this will not be the answer you want but unfortunately this is the case with this product.

Kind regards

Victoria

That was from the CEO's PA. As for your pings, I get similar pings to Be* in a few games but in other games I don't, so I'm guessing it's different routing.

cp88 · 25 Jun 2011 at 17:25

Yeah so once it has turned on there is no way of turning it back off, doesn't mean it just turns on after 10 days. If its turns on its on for a reason (unstable line)

My pings on Infinity are so much better than be* overall.

Can even ping under 90ms to new york, used to be like 115+ on Be* and pings to European servers are awesome.

I've requested a profile reset, will see what happens.

V_R you mind posting a tracert to bbc.co.uk?

I found that some IP ranges that you get assigned give better latency. I've actually started using the Homehub instead of PPPOE so that I can reboot my server without getting stuck on a crappy IP range (upto 10ms higher)

tezabeza · 25 Jun 2011 at 17:49

JasonM said:
Does anyone know if BT Infinity will offer fixed IP in the future?

As far as I can see they offer this on there Business Packages but you pay for the option I think. But on there £35p/m Unlimited service I think it comes with the package Oh and thats £42p/m with 20% VAT!!!

cp88 · 25 Jun 2011 at 17:52

Yeah no static on residential

Anyone got the business package btw?

tezabeza · 25 Jun 2011 at 18:11

I use BT Business BB and phone package the BB is truly umlimited AND any faults that happen get sorted FAST with in 24 hours. I had a problem when we switched to an ADSL2+ service about 2 weeks ago now.

Service was slower than the ADSLMAX service I was on before, picked up the phone and I had an engineer round 8am the next day and he swapped my business line onto a better pair with lower loss and got my sync speed to just over 7000kbps/1100kbps.

That was from 3800kbps/685kbps!!

The other thing is you get to speak DIRECT to a UK based help desk, and 24/7 support.

Like others say you pay for what you get, and as soon as we go live after Sept then that's what I moving to for my business.

As for my home phone that's with TT at the mo but once were out of Contract in Jan next year I think I will see what Sky has to offer for Broadband for the home but thats not critical as I have the Business one to the home as well!!! Could go FTTC on both as TalkTalk are planning to offer it but not sure about Sky will have to wait and see LoL

cp88 · 25 Jun 2011 at 18:37

tezabeza said:
snip snip

Do you know if they traffic shape torrents on business?

Tried upgrading to Infinity business recently, they told me I would need another engineer visit to bring some business modem, and that there maybe a a few hours downtime.

V_R · 25 Jun 2011 at 18:39

Valo said:
As for my choice of third party router what does everyone think of the Netgear WNDR3700 it seems to be a popular choice to use with Infinity instead of the HomeHub 3.
I'm mainly wanting dualband wireless N what other routers should I look at instead of the WNDR3700?

Thats what i have and i must say i like it, Had a DG834GT with Be before this though so i guess i am a little biased.

I got the WZR-HP-G300NH too, with a view to sending one or the other back as i have read good report about that Buffalo. Its great for the money and can run DD-WRT FW too if your that way inclined..

cp88 said:
V_R you mind posting a tracert to bbc.co.uk?

I can.

Code:

C:\Users\XXXXX>tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.246.93]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  READYSHARE [192.168.1.1]
  2     8 ms     8 ms     9 ms  lns4.uan.the.uk.murphx.net [94.30.127.75]
  3     8 ms     7 ms     8 ms  er1.uan.the.uk.murphx.net [94.30.127.65]
  4     8 ms     7 ms     8 ms  ge2-6-1.crs1.core.the.uk.murphx.net [94.30.127.225]
  5     8 ms     7 ms     7 ms  ge1-1-1.crs2.core.rbm.uk.murphx.net [109.170.249.34]
  6     7 ms     7 ms     7 ms  ge1-2-1.crs1.core.rbm.uk.murphx.net [109.170.249.37]
  7     8 ms     8 ms     7 ms  ge1-1-1.crs2.core.thn.uk.murphx.net [109.170.249.42]
  8    19 ms     8 ms     8 ms  ge1-2-1.crs1.core.thn.uk.murphx.net [109.170.249.45]
  9     8 ms     8 ms     8 ms  te2-3.cr05.tn5.bb.gxn.net [62.72.139.97]
 10     *        *        *     Request timed out.
 11     8 ms     8 ms     7 ms  212.58.238.149
 12     9 ms     9 ms     9 ms  te12-1.hsw1.cwwtf.bbc.co.uk [212.58.239.234]
 13     9 ms     9 ms     9 ms  212.58.255.12
 14     9 ms     8 ms     9 ms  bbc-vip014.cwwtf.bbc.co.uk [212.58.246.93]

Trace complete.

Worth noting, i've ran it a few times now and it times out on hop 10 everytime without fail.....

That said, pings are unaffected.

Code:

C:\Users\XXXXX>ping www.bbc.co.uk

Pinging www.bbc.net.uk [212.58.244.71] with 32 bytes of data:
Reply from 212.58.244.71: bytes=32 time=8ms TTL=51
Reply from 212.58.244.71: bytes=32 time=8ms TTL=51
Reply from 212.58.244.71: bytes=32 time=8ms TTL=51
Reply from 212.58.244.71: bytes=32 time=8ms TTL=51

Ping statistics for 212.58.244.71:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 8ms, Maximum = 8ms, Average = 8ms

cp88 · 25 Jun 2011 at 18:45

Sick routing lol

tezabeza · 25 Jun 2011 at 18:49

Not as far I as I can tell, I have downloaded and up loaded countless Gig of content stream Video, Torrents and the like, use it for gaming on PS3, and Xbox live and never had any comebacks from them over this.

From reading the BT Business Infinity info pages the package gives you a MINIMUM SPEED even at peek times on the network of 16mbps and the Min of 10mbps UPLOAD. No mention of static IP but I think its standard on there business package. But for £42 quid a month with 24/7 support and a preferential cue jump for faults then you get what you pay for.

As far as I know the HH is replaced with there 2701HG-V unit which I all ready have and it offers more info than the HH I think but can't say for sure as I have never had one of the HH as I have always been on Business Phone and BB with BT.

KIA · 25 Jun 2011 at 20:06

cp88 said:
Do you know if they traffic shape torrents on business?

Yes, they do.

tezabeza · 25 Jun 2011 at 22:07

fluff said:
Yes, they do.

Yep ur correct on that, but only on torrents. FTP and the like is not shaped but then again if you look at the bigger pictrue they HAVE to shape torrents and some other bandwidth greedy protocols. If they didn't then the WWW would come to a crawl because of the bandwith used by P2P sites.

Unless you use a ISP that has there OWN highspeed gig pipes on the network then most ISP use BT's Fiber Bachaul Pipes.

opethdisciple · 26 Jun 2011 at 00:20

Do you know if BT push out automatically from time to time new firmware for the modem & hub?

cp88 · 26 Jun 2011 at 00:49

opethdisciple said:
Do you know if BT push out automatically from time to time new firmware for the modem & hub?

Pretty sure they do, I know they do for the HH not sure about modem.

DBT85 · 26 Jun 2011 at 10:23

Can anyone tell me the technical differences between what Infinity is and what Cable is?

I mean, on cable everyone gets the speed they are paying for correct? If I pay for 20mb I more or less get 20mb. But on Infinity it's variable depending on location?

opethdisciple · 26 Jun 2011 at 12:40

Todge said:
Can anyone tell me the technical differences between what Infinity is and what Cable is?

I mean, on cable everyone gets the speed they are paying for correct? If I pay for 20mb I more or less get 20mb. But on Infinity it's variable depending on location?

Its variable depending on your distance to the cabinet. (Fibre to the cabinet - copper to your home)

With cable, you need to be in a cable area to get it.

tezabeza · 26 Jun 2011 at 13:07

Difference with FTTC and Cable is in the last part of the delivery to the customer.

BT Infinity and the LLU providers of FTTC is Fiberoptic to the Cab then its VDSL2+ fed via your Telephone line to the house.

VM Cable on the other hand is fiber to the local cab then its Coaxial Cable to the property. The main thing is the coaxial cable thats used for the last part can handle much more data bandwidth than the twisted pair of VDSL2+ systems.

Hope this helps you to understand the difference in simple terms

DBT85 · 26 Jun 2011 at 16:23

tezabeza said:
Difference with FTTC and Cable is in the last part of the delivery to the customer.

BT Infinity and the LLU providers of FTTC is Fiberoptic to the Cab then its VDSL2+ fed via your Telephone line to the house.

VM Cable on the other hand is fiber to the local cab then its Coaxial Cable to the property. The main thing is the coaxial cable thats used for the last part can handle much more data bandwidth than the twisted pair of VDSL2+ systems.

Hope this helps you to understand the difference in simple terms

Perfect ta

I have no choice and will have to get Infinity as Virgin decided not to like my area. I just wondered why one was more dependant on distance to the cab.

KIA · 26 Jun 2011 at 18:03

tezabeza said:
Yep ur correct on that, but only on torrents. FTP and the like is not shaped but then again if you look at the bigger pictrue they HAVE to shape torrents and some other bandwidth greedy protocols. If they didn't then the WWW would come to a crawl because of the bandwith used by P2P sites.

They have to shape torrents because they offer "unlimited" usage.

tezabeza · 27 Jun 2011 at 14:48

Todge said:
Perfect ta

I have no choice and will have to get Infinity as Virgin decided not to like my area. I just wondered why one was more dependant on distance to the cab.

Yes I know what you mean with that one as VM did the Village next to us but not us EVEN though they ran the main FIBEROPTIC line through my village to the next one they did not feed it to the houses in the village. Not enough demand they say.

Never mind will wait for FTTC our exchange should go live in Sept but its looking like October for my cabinet on my street

DBT85 · 27 Jun 2011 at 14:56

tezabeza said:
Yes I know what you mean with that one as VM did the Village next to us but not us EVEN though they ran the main FIBEROPTIC line through my village to the next one they did not feed it to the houses in the village. Not enough demand they say.

Never mind will wait for FTTC our exchange should go live in Sept but its looking like October for my cabinet on my street

Just another question. If you get TV via BT I'm assuming they hook you up with a coax like Virgin? Does that then mean you get full speed ahead internet as a result?

EDIT: scrub that, i assumed that BT Vision was provided like Cable was but it's via the aerial.