BT Infinity & FTTx Discussion

Steam down for anyone else here? Doesn't work on my home net (infinity), but works on my HSDPA.

Also, my speeds have slowly been increasing since install, need to test again but pretty sure I've gone from 28 mbps down to over 30 now, judging by download speeds.
 
John24 said:
Mana, I would go back to the OR modem for the initial 10 days, you should still be able to use the draytek as a router. Do you know the length of the line?
Click to expand...

about 100ft, engineer did mention that he think i might be on aluminium lines rather than copper.
 
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alex24 said:
Steam down for anyone else here? Doesn't work on my home net (infinity), but works on my HSDPA.

Also, my speeds have slowly been increasing since install, need to test again but pretty sure I've gone from 28 mbps down to over 30 now, judging by download speeds.
Click to expand...

how do speeds increased, does your modem disconnect and reconnect at a higher sync speed or are you doing this manually?
 
Despite been an Ali line at that length you should see full speed. Although crosstalk will take some of it away as takeup increases.

btw if you go back to the OR modem or not leave it connected for the first 10 days.
 
Mana said:
how do speeds increased, does your modem disconnect and reconnect at a higher sync speed or are you doing this manually?
Click to expand...

I believe the modem is re-syncing itself automatically as it finds the fastest stable speed. It's not anything I've done, but it's definitely increased.
 
Does anyone here suffer from drop outs were the internet goes dead, sometimes for 10 minutes like it did on Thursday? My clients business has been suffering from this over the past few weeks and it happens nearly everyday which doesn't help when you have offices in other towns remotely connecting via terminal services.

I have changed the bt router/modem to a Daytek 2750n and the same thing happens.

Any suggestions what to do, to sort this mess out?

Cheers
 
fluff said:
Read the post again. :)
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I presume your refering to this line:

Note that although some recent posters have referred to a 10-day training period as in the BT Wholesale DLMs, there is no mention of such here.
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Ignor it, that part of the post is out of date and the author has since reversed their opinion based on info that come about after he posted that. That info is also on TB but I can't find it atm, the source is an ADSL24 representative that posts and is well known there so can be trusted. *EDIT* found the post. Link.

I was referencing the quotes from the SIN's by linking that thread which go into the finer detail of the DLM, I should have made it clear that sentance should be ignored though. :)
 
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Scream said:
Does anyone here suffer from drop outs were the internet goes dead, sometimes for 10 minutes like it did on Thursday? My clients business has been suffering from this over the past few weeks and it happens nearly everyday which doesn't help when you have offices in other towns remotely connecting via terminal services.

I have changed the bt router/modem to a Daytek 2750n and the same thing happens.

Any suggestions what to do, to sort this mess out?

Cheers
Click to expand...

I do, whenever I look at the logs I can see my router is timing out trying to do PPOE authentication. I haven't bothered to look into further as it doesn't happen often enough for me to be bothered.
 
cp88 said:
Line fault.
Click to expand...

I am guessing however that I can only phone up tech support and get an engineer out to check the line or do a ip profile reset after the 10 day profiling period. Is that correct?

God I hope it goes back up as those India call centres sound like a nightmare
 
Ok BT Engineer just away and I've gone from:


to :)
1502703661.png


Hoping it will increase a little as the BT guy using his testing equipment had a max readout of 40mb.
 
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Mana said:
I am guessing however that I can only phone up tech support and get an engineer out to check the line or do a ip profile reset after the 10 day profiling period. Is that correct?

God I hope it goes back up as those India call centres sound like a nightmare
Click to expand...

You should do a quiet line test. (http://www.the-scream.co.uk/forums/t181.html)

You can also test your line from the BT website if I remember correctly.
 
DirtyJester said:
Ok BT Engineer just away and I've gone from:


to :)
1502703661.png


Hoping it will increase a little as the BT guy using his testing equipment had a max readout of 40mb.
Click to expand...

more infomation,

Wired or wireless connection, equipment used etc etc. and the test server you are using is crap use the Amsterdam one it's much better. The transit links to maidenhead are poor.
 
@Locky sry on lack of info... Wired connection BT HH3 and openreach modem ..speedtests to follow

Cheers TB

1503020725.png


speedtestam.png

24.26 is this ^

speed.io
...........
Results from http://www.speed.io
(Copied on 2011-09-26 17:39:56)
Download: 21418 Kbit/s
Upload : 8949 kbit/s
Connects : 2995 conn/min
Ping: 22 ms

Update: Had as promised a phone call form CEO office and I explained the speed, lovely lady is ringing back in three days as estimated speed was 32mb, she also informed me that all telephone calls I've been billed for todate will be removed and given 2 months free credit as a sorry from BT for all the hassle. TBH I am a little dropped on at the speed but then I say hold on you never dreamed you would have double figures never mind starting with a 2 :D

I'll keep you updated.
 
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Oh forgot to ask what colour is the extension cable BT use if required, forgot to ask the BT enginner today and a friend wants to know if it's white or black as they don't want it clashing with .... anyway what colour? Cheers
 
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