Cant desplay a web page.

DM · 16 Apr 2010 at 12:56

That's the way i will be going, its a shame because the Hub phones separate line was handy, and iv also got BT vision too, so i will have to change the lot.

keogh · 18 Apr 2010 at 17:58

DiamondMark said:
That's the way i will be going, its a shame because the Hub phones separate line was handy, and iv also got BT vision too, so i will have to change the lot.

You still got the problem?

I had a BT engineer go to the exchange yesterday, he said my line was on a faulty bit of equipment, and he had 80 other changes of the same problem to do. He made the change, and said that will fix the problem, and at first the net seemed a lot more stable and faster.

However, last night, and all today it's still been doing the same thing. Haven't a clue what the problem is, but I got another 2 weeks of this to put up with until my Virgin gets fitted

DM · 18 Apr 2010 at 18:52

Mine is still exactly the same, with no date for a resolution.

My contract is up in May with BT, so that will be the end of me and them after many years.

keogh · 18 Apr 2010 at 19:17

DiamondMark said:
Mine is still exactly the same, with no date for a resolution.

My contract is up in May with BT, so that will be the end of me and them after many years.

Yeah I swear mine is worse now, it's gonna drive me nuts trying to work for 2 weeks with this

DM · 18 Apr 2010 at 19:42

It would'nt have hurt them to send mobile dongles to the people effected as a temporary fix would it.

Rabtech · 18 Apr 2010 at 21:34

Try OpenDNS, sounds like a classic DNS issue - tutorial here: https://store.opendns.com/setup/operatingsystem/windows-xp

DM · 18 Apr 2010 at 21:52

Rabtech said:
Try OpenDNS, sounds like a classic DNS issue - tutorial here: https://store.opendns.com/setup/operatingsystem/windows-xp

Tried it, it dosent help, thanks for the info though.

It is a fault on their system. Another win from BT.

DM · 19 Apr 2010 at 11:35

Well this morning they have offered to send me a mobile internet dongle as a good will gesture, till they sort mine out.

keogh · 20 Apr 2010 at 12:27

DiamondMark said:
Well this morning they have offered to send me a mobile internet dongle as a good will gesture, till they sort mine out.

How many times have you phoned BT about this problem? I had an engineer call again this morning, and he went to the exchange and they said they are putting me on new equipment (again) and the problem is still there?

I can't believe I am on the only one on the bexleyheath exchange with this problem?

DM · 20 Apr 2010 at 18:26

keogh said:
How many times have you phoned BT about this problem? I had an engineer call again this morning, and he went to the exchange and they said they are putting me on new equipment (again) and the problem is still there?

I can't believe I am on the only one on the bexleyheath exchange with this problem?

I must have called 20 times in the last 4 weeks, and had 3 engineers out.

It was when i called to cancel my contract they offered me the dongle till its resolved.

So that got them another weeks grace.

Rabtech · 21 Apr 2010 at 00:00

Try lowering the MTU on your network card using the utility below as you may be getting packet loss. Try something like 1432 or 1400 - set it back to default 1500 if it doesnt work however.

http://www.dslreports.com/drtcp