Card security at B&Q

VIRII said:
Thumbprint, electronically scanned signature that is read electronically and PIN (6 digits) would be better and could be entered whilst they are scanning your purchases so would not take any more time to do.
Six digits? Many people can't deal with just the four! Admittedly, those are the ones who can't program their own VCR either ;)
 
Photo's on cards is clearly the way forward with 1 exception:

Update the bloody photo!! I have some customers who's photo is easily 10 years old and looks nothing like them now :|

Also for those afraid of 'shoulder surfing' the machines are on a stretchy telephone style cable. Move the machine so that others cannot see it. Failing that cover the keypad with your SPARE hand while you key in the number :p

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i said to some guy in halfords the other day when I was about to enter my PIN he was right behind me btw, would you mind taking three steps back and stop reading my pin, he was right gippo as well, he didnt say a word just went red in front of a queue of about 10 people
 
robjf said:
Some of my parents RBS cards have this, wonder why they dont put them on all as it seems a very simple way of ensuring security :/
In tests it turned out to be a bad idea, people in RL just don't look an ID piccie: clothes, hair, make up, glasses, aging, injury, lighting and shadow etc all make ID pictures not so effective in general usage.
 
Psymonkee said:
Also for those afraid of 'shoulder surfing' the machines are on a stretchy telephone style cable. Move the machine so that others cannot see it. Failing that cover the keypad with your SPARE hand while you key in the number :p

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One I used todaw was bolted down to a metal frame and you could only swivel it a small amount.

But yes - chip and pin sucks...

Simon/~Flibster
 
Used to work for B&Q and they have been 'implementing' chip and pin for about a year and a half but kept getting put back, i think some stores have it now. I always checked signatures and letting a man sign as mrs is ridiculous :/
 
fatiain said:
Chip and PIN sucks, it's NOT secure at all. Shoulder surfing anyone?

Banks. Try putting pictures on cards you dolts. Ends 80% of CC fraud.

Or maybe they don't *want* that....

</conspiracy theory>

Do you have any idea how much banks spend on employing people to deal with fraud? The staffing numbers for a major bank are probably well into the hundreds, if not higher still, just for fraud.
Chip and Pin is a LOT more secure than signing. One thing it cuts down is opportunistic fraud. In order to "shoulder surf", there has to be a) someone close behind the cardholder at a till/ATM, b) a cardholder stupid enough to not cover their PIN as they key it, c) the opportunity to remove the card from the cardholder and finally, d) the cardholder not calling their bank immediately to report the card stolen.
Using chip and pin (correctly) makes it pointless for random bag/purse thefts, as the card becomes completely useless without a PIN.

As far as photo cards go, my branch told me that they were removed because it was found that Chip and Pin was more effective at preventing fraud. As has already been said, it's just not an accurate enough representation.

SB118, if you need to use your wifes account, why don't you get a card on it, or ask her to give you cash? You do realise that wife or not, it's illegal for you to be presenting her card, and if the store realises their mistake they could probably pursue the matter with the police.
 
If someone ever gives me there wifes or husbands card i don't give it back to them. I just phone up our merchant account provider and they tell us to cut the card up and send it to them. I get £50 as a reward and i imagine in the vast majority of cases they get their account cancelled by the bank. I'm such a nice guy. :)
 
Altered Corpse said:
If someone ever gives me there wifes or husbands card i don't give it back to them. I just phone up our merchant account provider and they tell us to cut the card up and send it to them. I get £50 as a reward and i imagine in the vast majority of cases they get their account cancelled by the bank. I'm such a nice guy. :)

I'm guessing you mean credit cards here? The idea of a bank closing a current account due to the spouse being authorised to use the debit card is a bit of a stretch for me.
 
SB118 said:
I'm guessing you mean credit cards here? The idea of a bank closing a current account due to the spouse being authorised to use the debit card is a bit of a stretch for me.

It doesn't matter if the person has been authoried to use the card or not. You'll find it's in the T&C's of your account. You need a seperate card in your name if you want to use that account. Basically it's the banks card and they're the only ones that can authorise its use.

As for if they always cancel an account i can't say - we're not told of the outcome but i imagine with the way the banks take security and with the amount they can lose (after all they've just lost a few hundread just dealing with the incident) i personally don't doubt they would cancel the account.
 
*Yawn*
Yer - Chip & Pin sucks....
Roll out similar system in France.....
80% reduction in credit card fraud....
Have to know somebodies PIN rather than be able to physically look at a signature and copy it....
Credit card stolen right now - thief has everything they need to make purchases with....
Credit card stolen after Chip & Pin day he still needs PIN for any in store/ in person purchases.....
Yer it is totally silly because any reduction in credit card theft just isn't worth it unless it's a 100% reduction....

</sarc>
 
phykell said:
Six digits? Many people can't deal with just the four! Admittedly, those are the ones who can't program their own VCR either ;)

Well most people can remember their phone numbers so I figured 6 was Ok.
For those who can't I see starvation on the horizon :)
 
SB118 said:
I'm guessing you mean credit cards here? The idea of a bank closing a current account due to the spouse being authorised to use the debit card is a bit of a stretch for me.

You're not authorised to use that card. Your name isn't on the front. The card does not belong to your wife, it belongs to her bank and it is ultimately their decision who can and cannot use a debit card on the account.
 
Chip and pin is safer and I believe that all shops have to use them by the 14th I think it is. I work in a garden centre at the weekend and sometimes am on the till, I find it hard not to laugh when you get someone paying by card and they cover the chip and pin machine with just about their entire body, I can only imagine what must be going through their mind "OMG IF SOMEONE SEES 1 NUMBER FROM MY PIN ALL MY MONEY WILL BE STOLEN!!!!!1111"

When I am paying for goods I don't make a song and dance about covering up the machine.
 
Bracco said:
You're not authorised to use that card. Your name isn't on the front. The card does not belong to your wife, it belongs to her bank and it is ultimately their decision who can and cannot use a debit card on the account.

Never knew that, always thought it was upto the account holder who accessed their funds. Live and learn i suppose.
 
SB118 said:
Never knew that, always thought it was upto the account holder who accessed their funds. Live and learn i suppose.

It's up to the individual who uses their cash. If don't want to have any protection or barriers on your cash, keep it out of the bank.
 
VIRII said:
Well most people can remember their phone numbers so I figured 6 was Ok.
For those who can't I see starvation on the horizon :)

I think 6 would cause a problem as thousands of people would just enter their birthday in dd/mm/yyyy format to save remembering a longer no.
 
surfsquid said:
I think 6 would cause a problem as thousands of people would just enter their birthday in dd/mm/yyyy format to save remembering a longer no.

You prefer 8 digits then ?
 
I can stand the card readers that are secured to the till. I much prefer the ones you can pick up for obvious reasons.

Especially when it's bolted down in a really awkward position.
 
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