CEX

[Bassmansam]

Hi

Last week I sent my ps4 to Cex, my tracking shows that they received it last Friday but since then I haven't heard anything. Sent them an email no reply and there doesn't seem to be a contact number. Has anyone sent stuff to them and had to wait this long? Guess I should have taken to one of there shops rather than selling it to them via the website..

 

[HoneyBadger]

I'm keeping an eye on this thread as I was about to send them some bits!

 

[nick.lidgett]

Have you tried contacting them?

 

[insane200]

Have you tried contacting them?

OP says he has emailed them but no reply.

Their CS number is 0870 280 2396

 

[nick.lidgett]

OP says he has emailed them but no reply.

Their CS number is 0870 280 2396

My bad,

OP do they have a live web chat option?

 

[ironsonic]

I always take it to a shop. I don't think I can trust mail in sellings.

 

[Lokai]

I've done both in the shop and online. Saves postage (and courier risks) taking it to the shops, but then you have to deal with the local clientele. Always seems to be someone trying to flog a stolen phone when i go in there.

Never had an issue doing either though (and i've done some pretty big orders), although last time i tried to sell a PSVR along with some other bits and they said they didn't have enough cash for the VR and could only give me store credit (a sly ploy i imagine).

 

[malachi]

I've done both in the shop and online. Saves postage (and courier risks) taking it to the shops, but then you have to deal with the local clientele. Always seems to be someone trying to flog a stolen phone when i go in there.

Never had an issue doing either though (and i've done some pretty big orders), although last time i tried to sell a PSVR along with some other bits and they said they didn't have enough cash for the VR and could only give me store credit (a sly ploy i imagine).

I thought CEX stopped that tactic when they introduced paying money directly into your bank account after goods had been tested.

 

[Lokai]

I thought CEX stopped that tactic when they introduced paying money directly into your bank account after goods had been tested.

I asked if they would be willing to do a BT and they said they didn't have the means in store.....

 

[malachi]

I asked if they would be willing to do a BT and they said they didn't have the means in store.....

Ok, must be only certain stores then.

 

[Lokai]

Ok, must be only certain stores then.

Or they where just fobbing me off.

 

[norm]

I sold a phone online, it took them about 2 weeks to process after they received it. Payment was received the day after they updated the status.

 

[ironsonic]

Im thinking of taking my gpu there soon

 

[tom_e]

Im thinking of taking my gpu there soon

10/10 would read again.

 

[MooMoo444]

Im thinking of taking my gpu there soon

What is it? I'll double their rate and give you two shillings and a banana for it.

 

[xb8browney]

Never posted anything to them, I always just pop in since they have stores all over.

 

[Shocky-FM]

I'm surprised anyone here uses them, their prices are awful.

 

[Efour]

I'm surprised anyone here uses them, their prices are awful.

Better than or equal to MM on here tbh.

 

[Bassmansam]

I sold a phone online, it took them about 2 weeks to process after they received it. Payment was received the day after they updated the status.

Ah that's reassuring then. Will give them until next Friday then.

 

[bobbyspangles]

I'm surprised anyone here uses them, their prices are awful.

They gave me £51 for Infinite Warfare Legacy edition last night, paid £64, and £38 for GoW4 a few weeks ago, paid £40.