Worse than the chances of hell freezing over. My status has been stuck on 'Awaiting Despatch' for a few days and their website still states "Despatched: Within 4 to 5 Working Days" which hasn't changed the past 3-4 days. I ordered 'Blur' from Tesco and got it on release day so figured they were alright.
Had a tiff with 'em on the phones the other day...
Me: "Hi there, can you tell me when my game will be despatched and delivered?"
Muppet: "It will be despatched on 10th November, Sir"
Me: "WHAT? It gets released on the 9th!"
Muppet: "It's a popular game so it's getting sold out fast"
Me: "But i've had it on pre-order with you since mid-August... not first come first serve?"
Muppets: "I don't know what to say, but you should have the game by next Thursday"
Me: "The whole point of pre-ordering is to guarantee a copy of the game for it's release. Why offer pre-orders when you can't fulfil them for several days after release?"
Muppets: "Sorry, Sir. *hangs up phone*"
GRRR... Last time I shop with Tesco for game pre-orders. I'm not a hardcore gamer at all - played about 50-75 hours on my 360 this year, played even less on my PC. But i'm off work next week so really wanted to play this