I was referring to the black box which needs to be connected to the property, which I suspect is where CF will run their cable from into the property.
So your service actually went live the same day they connected the black box against the property? Did CF test the line prior to install? You know sometimes you see them in their vans checking something, or is that just an initial phase and once the black box has been installed, it’s then just about connecting it up with the cable to run in the home?
I checked my address on CF website and it still says I’m unable to get their service, which is why I was just curious what the next stage was and how long it will take. I also phoned CF yesterday - 23/01/2025 after the black box was connected and the lady I spoke to said it can still take a few weeks which did surprise me - especially as my current virgin service should be terminated on the 12/02/2025, I thought it would have been the day after if not on the same day.
Also on another note - how do CF go about trying to get the best deal for the service they’re after? Can you negotiate? Is it like virgin, it depends who you speak with? I’m after the 3Gig and I’m interested to know what type of deal potentially I could get. A few months ago when I thought it was possible to get their service after talking to one of their representatives, even though is static wasn’t legit let’s say, so my actual address wasn’t the one being used at the time (which he claimed he could fix after), I was offered a deal for the 3 Gigs for 6 months free and £39 thereafter - would than seem like a reasonable deal in the whole scheme of things or are there move favorable deals possible? I thought that deal was decent to be fair, but you just never know until you see the overall picture.
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