Community Fibre

I got my CF installed today and I am up and running...ish. It took the engineer 2 hours to finish, he did a good job - the router is huge - at least compared to the virgin hub 5 that will cease working tomorrow. My question though is, naturally I want to test the 3Gig speed, so I connected the ethernet cable into the LAN 10GB port on the and into my MacBook, done a speed test and I'm getting 920+ up and down only. Is there a setting i need to adjust to get the speed for 3Gpbs?
Grats on going with the 3gbps connection, if I waited a few weeks before my renewal I might have got it too when it came down during Black Friday sales and was almost the same as what I pay right now for 1gbps. Anyway, as abve by @Typhoon, are you using the right connection on the router? There's 1 WAN port that goes to the ONT that's 10g I believe, and there's other 1gb ports, and 1 10gb port (might be in silver). Are you connecting to the 10g one to your thunderbolt port or the normal 1gb connections to your port?
 
It has two thunderbolt ports (up to 10 Gbps) on the Mac. Could it be the ethernet cable maybe? I think it just a standard cable. Yeah, it's definitely in the 10Gig port on the router.
 
Could it be the ethernet cable maybe? I think it just a standard cable.
Depends on the age of the cable I guess (self made or premade). In theory a Cat5e cable should be fine at such short distances for 10g. If you can, try a different cable I would say, can't hurt.

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Oh, it's a direct connection as well yes? Just to be sure? The cable isn't going off to another switch before reaching you right? And, forgive me but I'm not too familiar with thunderbolt tech, but the thunderbolt port is 10g, but is the ethernet adapater plugged in 10g as well? Or is it a 1g adapter plugged into the 10g thunderbolt port?
 
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Depends on the age of the cable I guess (self made or premade). In theory a Cat5e cable should be fine at such short distances for 10g. If you can, try a different cable I would say, can't hurt.

:: edit ::

Oh, it's a direct connection as well yes? Just to be sure? The cable isn't going off to another switch before reaching you right? And, forgive me but I'm not too familiar with thunderbolt tech, but the thunderbolt port is 10g, but is the ethernet adapater plugged in 10g as well? Or is it a 1g adapter plugged into the 10g thunderbolt port?
That’s a valid point about the adapter, I purchased the adapter about 6-7 years ago. I think the purpose at the time was just so I could plug in an Ethernet cable, so didn’t consider speed capability. I assume that I can get an adapter which will allow for speed of 3Gbps or is it only up to 2.5Gbps?
 
That’s a valid point about the adapter, I purchased the adapter about 6-7 years ago. I think the purpose at the time was just so I could plug in an Ethernet cable, so didn’t consider speed capability. I assume that I can get an adapter which will allow for speed of 3Gbps or is it only up to 2.5Gbps?
A quick look around online suggests it follows the same bands for normal network speeds; so you should be able to grab a 2.5g adapter to get 2.5g speeds, or a 5g adapater for the full 3g speeds, or grab a full 10g adapter.

However, of note, is that it looks like 10g and 2.5g are the most common, with 5g barely there or available. So it looks like your options are to grab a 10g adapter that will auto-negotiate down the fastest it can go. Or grab 2.5g and miss out only a tiny bit of speed possible from CF 3g connection.
 
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