Dead HD...GF lappy died..help!

[Drazic]

You're in warranty still - if you ring Samsung you'll just get transferred to Rexo. Sign up and get the RMA sorted

Dude, thank you.

RMA Type: Swap i'll get that off to them asap tormrow. Shame Samsung don't make it that clear or easy!

Naro - Thank you also dude for all your help on testing if is dud or not!

Don's there guys Rock and as my misis just said ''i love you guys.....''

I shall let you know what happens!

 

[naro]

no prob.. always willing to help..

 

[Drazic]

Really have. I tested my HD in Lappy and my back up both clear which is good!

I haven't had much help here other than Don booting me off. really aprechate it guys

 

[Drazic]

Update!!

Hello,

We have received your faulty drive and sent replacements to you. You should
receive your shipment within one week from today. If you have not received
your drive within one week, please contact Rexo and we will help you track
your shipment.

Thank you,

The Rexo Team

I sent the drive yesterday, i was not in the mood to move wednesday as it was my b/day.

So i guess i'll see it soon

 

[Drazic]

I just had the new one delivered. No questions asked, no money requried. Amazing service

 

[ihatelag]

Heh, my dyslexia went in to overdrive when I read this thread title "Dead GF...Happily died..help!" lol

Anyway, back to the point at least they have a service where you can replace your products, I have had issues with my Hitachi HD and I am still waiting on their CS to reply.

 

[ByteJuggler]

I just had the new one delivered. No questions asked, no money requried. Amazing service

Thanks for posting this, always good to know companies who provide good service. They tend to get my custom... strange that.

 

[Drazic]

Heh, my dyslexia went in to overdrive when I read this thread title "Dead GF...Happily died..help!" lol

It might well happen if she keeps going the way she does with. Kitchen knife anyone