Dell U2713 HM
- Thread starter Nate Silvers
- Start date
Is that 4 ?
Soldato
Yes...
The pictures are a bit bad but you can just make it out, especially in the first one. It's a lot worse in the flesh the pictures just can't capture it.
This was a different batch as-well, think I might change brand of monitor. This level of QA is pathetic.
Soldato
Number 5
This one is worse, not just confined to far left also goes right across the screen. You can see the safari window across it.
This one is worse, not just confined to far left also goes right across the screen. You can see the safari window across it.
That is crazy four screens all with the same fault. I would seriously consider getting one from Dell as they should be a different batch.
If you use the link I posted above and register the screen to yourself they will exchange it for you I believe on your doorstep.
If you use the link I posted above and register the screen to yourself they will exchange it for you I believe on your doorstep.
Soldato
5 not 4
I am gonna keep it even though it's ****** up, so when the new Samsung comes out Il switch it through amazon.
Soldato
That's some bad luck you have had.
Soldato
5 not 4
I am gonna keep it even though it's ****** up, so when the new Samsung comes out Il switch it through amazon.
Which new Samsung are you referring to?
Soldato
Samsung S27B971DS
Soldato
Ah right the S27B970D without its glass front! It should offer similar performance to the S27B970D but suffer somewhat less from reflections. So it should serve you very well and is worth the premium given the hassle you've gone through already. 
Associate
I've just taken delivery of one of these - really appreciating the higher resolution and visual quality.
Fortunately, I've haven't experienced any obvious faults like some in this thread and frankly, I'm not going to go looking hard for them!
Fortunately, I've haven't experienced any obvious faults like some in this thread and frankly, I'm not going to go looking hard for them!
. Will see how it goes after a day or two
Associate
Has anyone seen what the later models are like?
I've currently got 3 of these, all about a year old. I'm thinking of getting Dell to replace at least 2 of them (all have back light bleed, one also has a couple of bright spots) I'm just trying to work out if any issues have been fixed, and no worse issues occurred in later models.
I've currently got 3 of these, all about a year old. I'm thinking of getting Dell to replace at least 2 of them (all have back light bleed, one also has a couple of bright spots) I'm just trying to work out if any issues have been fixed, and no worse issues occurred in later models.
Got one a couple of weeks ago, pretty good to say the least. My panel has 1 dead pixel (unnoticeable) and no light bleed, don't know if they fixed it or if I have been lucky.
Got one about 6 weeks ago. Really disappointed with this monitor. The bottom left bleed is quite evident no dead pixels however. It's the lag that gets me.
I will be the first to admit I am not a display expert. My Samsung S27a950d (120hZ) decided to go bang after 2 years and I got the U2713HM and rushed in thinking it was a great bit of kit and vowing to never buy Samsung again as £700 for 2 years is pathetic.
I love the high res but wish I would have done some research first instead of believing the hype. Laggy as hell and can't seem to solve it.
I will be the first to admit I am not a display expert. My Samsung S27a950d (120hZ) decided to go bang after 2 years and I got the U2713HM and rushed in thinking it was a great bit of kit and vowing to never buy Samsung again as £700 for 2 years is pathetic.
I love the high res but wish I would have done some research first instead of believing the hype. Laggy as hell and can't seem to solve it.
Man of Honour
When you say lag, can you describe it? Mine is no different to any of my monitors of recent years from U2412HM to Hazro HZ24Wi to BenQ 24" VA to the various others.
Associate
Seems like it's a mixed bag then. From memory though, they ship you the new monitor, then you either send the new one, or the original one back, depending on which one is better, so I may as well take the chance!
If you purchased direct from Dell a few days after delivery if you log into your account and use the "Check my Warranty status" tab under my products and services it will be in there. No need to register as everything is done from the service tag.
Link..
https://ecomm.euro.dell.com/myaccount/main.aspx?s=dhs&l=en&c=uk&~ck=pn
If you did not purchase direct from Dell you will need to do an ownership transfer (Register) as the warranty will be registered to the dealer you purchased from. Once you have done this you can then request repairs etc from Dell under the three year warranty without needing to go through the original dealer.
Link..
https://www.onlineregister.com/dell/?c=UK&l=EN
If you have purchased the monitor from someone else second hand and it is less than 3 years old then you will need to do an ownership user transfer, This takes up to 15 days to register in the new name.
Link..
http://www.dell.com/support/retail/uk/en/ukdhs1/ownershiptransfer/IdentifySystem?c=uk&l=en&s=dhs&~ck=mn
Tried it Moogleys and they don't work.
Each time I enter Service Tag / Express Service Tag (back of monitor) it just comes up as Invalid.