My wife's dad can hardly walk, his knees are so bad, the doctors and hospital say he is too young for knees replacement (62) hasn't worked since he was made redundant 4 years ago, reason is a mix of doesn't drive, age seems to be against him in many jobs he applies for, his knees stop him from being on his feet, and he's not tech savvy so struggles with a computer and wouldn't be any good at a desk job, he's been a manual labour type guy all his life.
His partner earns minimum wage, and just about makes ends meet after paying rent etc.
Tried applying for pip and any other form of benefits to help and gets knocked back, apparently partner earns too much money to be eligible. They go to the food bank regularly.
Me and the wife get shopping and give them money to help regularly, but they dislike our help as they feel ashamed, so it's hard for us to help, they'd rather freeze than accept our help out of pride.
I don't think it's easy to get benefits, but that doesn't mean there aren't people out their who know how to work the system, and I think those types are getting less and less as time goes on.
Ooh another story from a guy I used to work with ( well he worked at another branch but we got on well), got polio when he was very young but managed for the majority of his life, it then started to get exponentially worse when he hit his 40's and spent years on crutches, but still worked. When he hit his mid 50's he ended up wheel chair bound, and eventually had to give up his job due to being unable to get to work (no way of working from home way back then in the job role at the time). DWP summoned him to see them for an appointment, gets to the address and there is a flight of steps outside the building, he calls them and says I'm outside but can't get up the steps is there a disabled access, told the disabled access is round the back but it's out of bounds having work done. He says how can I make the appointment you'd better come outside, apparently the lady got shorty with him and said if you don't make the appointment you lose your benefits, to which he replied if I'm disabled in a wheel chair how do you expect me to climb a flight of steps... Silence while the penny dropped, lady ended up going outside didn't bother with the assesment and just signed documents and handed over what needed handing over.