DJI Osmo Action

Anyone had to deal with dji customer support at all ? , it seems bloody dreadful 2 emails in 4 days and still not given me and resolution to my item thats arrived totally destroyed
 
Is it just me having trouble getting it to update? I feel like it wont try unless I connect to the Osmo Action, but that's when it tries to download the patch... and can't because it's connected to the Osmo, not the internet?

**EDIT** Nevermind, I did it manually with the download to SD Card way.
 
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Is it just me having trouble getting it to update? I feel like it wont try unless I connect to the Osmo Action, but that's when it tries to download the patch... and can't because it's connected to the Osmo, not the internet?

**EDIT** Nevermind, I did it manually with the download to SD Card way.

I always update via the Mimo app, no issues doing it that way.

Did you order the audio adapter from that link?
 
Hugely helpful, thanks. I'd ordered the wrong one (one of those Ulenzi ones) so just been on to BangGood live chat to try and swap it to the Pny... one. Thanks.
 
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