Do you buy less from ocuk now?

zola25 · 16 Dec 2015 at 09:41

Cosimo said:
Do I think that the site looks horrible? Yes
Will it stop me from buying from OcUK? No

This for me.

subbytna · 16 Dec 2015 at 09:44

Brabbinho said:
The website won't stop me buying from OCUK if I need something specific. However, the horrendous layout means I no longer browse the website. My wallet thanks me as I'm not making impulse purchases any more

Exactly, this is what I was getting at when I made the thread....and wow didn't think this would be 4 pages long now either. Guess I'm not alone then in how I view things.

You almost have to know in advance what you want before looking to buy it on the new OCUK site. WHeras before you could easily just scroll around areas and if I saw something I like I'd get. Now I don't due to the site layout.

I'd like to see a simple 1 click = 1 page, of this week only items . Without having to filter this and click on that. Yeah ok ok sounds like first world problems but surely it can't be THAT hard to have this week only deals in 1 place like the old site, without faffing about trying to add filters and click more things than I have to. The urge to spend my money gets halved for every extra click I need to make until I just go ..."ah ***** to this" and open the forums instead of spending money.

Is there no way to be able to have the option to view items in the old site format if you choose? A bit like a forum skin can be changed but the content stays the same? :confused:

Ghosteh · 16 Dec 2015 at 10:10

I use OcUK as much as I ever did. If I am looking for specific things, I will usually look here and Amazon, mainly due to the fact I get free next day delivery. Or if I am really stuck, I'll shop from OcUK and pick up in store. Less than an hour away now, and if I need something urgently, I'll just pre-order and collect

Glanza · 16 Dec 2015 at 10:12

I haven't ordered anything from OCUK since the new site launched, it's too much hassle finding bits and half the time the site doesn't work.

Not that OCUK will care as they claim that since the new site sales have increased.

Bought a few bits off the MM.

makavien478 · 16 Dec 2015 at 10:28

The new sites fine, its the prices that are not as good as they used to be

This 100% I find 80% of your stock is cheaper else were

~>Dg<~ · 16 Dec 2015 at 10:30

for last year or so the prices are often dearer than most other places.

the website as many of us here no was a massive mistake.looks terrible and functions worse than the old one.

Mark A · 16 Dec 2015 at 10:37

I have to admit I am not a fan of the new site. I do find myself taking much longer to find what I want. It wouldn't stop me buying from OcUK though.

beachBOYken · 16 Dec 2015 at 10:46

Not bothered about the new layout really, preferred the old design though.

Use the shop rarely but if I need a computer item, I will always buy from ocuk even if its slightly dearer. Free delivery, free hairibo, great customer service I presume, not had to deal with them so I guess thats a good thing

something daft already!! · 16 Dec 2015 at 10:47

I have not bought anything in maybe nine years. I had some really shoddy customer service. Once bitten and all that. I understand they are a lot better now.

pastymuncher · 16 Dec 2015 at 10:48

koolpc said:
Free shipping is awesome! Where you been?

Like I have already said, we don't get free shipping up here (or next day service even if we do pay for delivery) since the switch to the awful DPD!! The same thing happend with two other retailer I used to get free shipping with when they switched to DPD.

Mynight · 16 Dec 2015 at 10:48

Might be worth moving

. All that shipping will add up soon enough.

Closing · 16 Dec 2015 at 12:04

I've already vented my concerns about the awful new website a number of times.

I'm not listing them all again but seriously OCUK need to get their heads together with a professional website UX company and start again.

I used to browse OCUK almost daily whilst at work and occasionally buy something on impulse, since the change nada, not once have I thought to myself 'I'll just browse OCUK for a bit, see what's on'.

I only frequent the forums now, if it wasn't for these forums you'd be dead to me. Change the site already!

mingeroonie · 16 Dec 2015 at 12:05

I haven't bought anything since the member on here had the awful service with a faulty monitor.
There are plenty of other sites that offer excellent returns, so I shop there instead, but I agree the new site is terrible to browse through

Dicehunter · 16 Dec 2015 at 12:06

Last item I bought was in October and since the site has had it's facelift I've found myself shopping at ** No competitor names **as I prefer the look of those stores and the prices of the things I bought weren't any different to OCUK's prices.

dacads · 16 Dec 2015 at 12:07

I don't buy often, last was a fan. It's usually small things like that since I don't upgrade often, and when I do it might be second hand.

Then again you never know when I might need a new chair or monitor

DampCat · 16 Dec 2015 at 12:10

i kinda hate it. oh well.

drunkenmaster · 16 Dec 2015 at 12:16

Glaucus said:
It is absolutely terrible, still don't understand how a computer shop can be so bad at websites.

While that is always odd, what I find worse is how truly awful a lot of university websites are being that both unis I've studied computer science/maths at have had absolutely atrocious websites. Come learn about all things computers(including programming modules and website design/it) from the school that produces a website that suggests the course content probably isn't up to scratch.

In reality I don't buy much from OCUK any more because almost nothing has been cheaper at OCUK even factoring in free delivery.... which isn't so free if everything costs way over the delivery price extra in the first place.

In reality I didn't really like the old website nor the new one.

topgun06 · 16 Dec 2015 at 12:19

I don't upgrade as often as I used to. But if I do want something, the site won't put me off buying from OcUK. I've had enough experience with many computer shops to know which I can trust and the main thing which dictates where I buy is price.

Closing · 16 Dec 2015 at 12:19

This as well, as other users have said, prices are sky high.

The old site made it worth that extra, everything could be had within a few clicks all cleanly displayed in your basket.

Now... sheesh, it just isn't worth it. I'm doing what a lot of others have, taking my custom elsewhere. Shame because I really liked the old site and was always prepared to pay a premium.

boxman2000 · 16 Dec 2015 at 12:20

chroniclard said:
Step backwards for me, find it more difficult to find things. Used to browse a lot for parts but now its a bit of a chore. Just look at the offers.

I agree, definitely not as easy to navigate as previous site. Plus I hate background pictures, really makes sites feel cluttered.

Recently tried to price up a build for a friend but I gave up as it was taking me ages. Nobody likes change but this is more than a change, it just felt a bit 'for the sake of it'. Why fix what wasn't broken.