killswitch73;30496426 said:he SHOULD get some sort of fast track option for a new laptop to be posted straight away on the basis he may have to pay deposit but the deposit don't actually come off its just a holding payment so he get replacement faster then he ships off the dodgy laptop . there are a bucket load of complaints regarding the 1070 on msi forums .
MSI should try to inspect the new laptops before theyre sent to us, to make sure theyre working correctly, i know they cant do it for every laptop, but for those of us who are in the trade in program should have them inspected/and tried to make sure theyre working without the current known issues, just to make sure things go smooth for us, because we should get a higher priority for these matters as theyre trying to make up for their messing up the mxm upgrade.
but your correct they could offer a few different options for getting a new laptop quicker just depends on how they decide to look after him as an mxm program.