I think this is true at a personnel level, there are clearly people inside many companies who have agendas that they push, but i dont think it's true at the higher c-suite / company level.Honestly, I think a lot of it isn’t companies giving customers what they think they want. It is giving customers what they think they should want.
At the top level i don't think executives care about anything other than profit and growth, everything is a means to an end and they'll happily jump on any bandwagon if they think it will make money.
These things go through phases too, a lot of games released now started development around 2016-2020 (including Veilguard) which was peak MeToo and executives were probably eating it up at the time, it'll probably calm down again soon.
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