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DVLA Tax Disc Problem: Help!!

Discussion in 'Motors' started by kr236rk, Dec 18, 2010.

  1. kr236rk

    Associate

    Joined: Oct 29, 2008

    Posts: 44

    Hi,

    My tax disc expires 31st December. Have been waiting for the DVLA V11 form to give me my unique reference number so I can buy a new tax disc, either online or down the Post Office. But the form has not arrived.

    I cannot email the DVLA because they refuse to give out email addresses. I just spent 2 days trying to contact them by phone and all you get is an electronic switchboard asking you questions. It also asks you for the unique reference number - that's the one lost in the post.

    So I'm now faced with being unable to buy a new tax disc over the PO counter or ordering one online - which would probably not reach me in time anyway due to the seasonal post situation.

    Add to this the extreme weather (all types) we are now subject to in the UK: what is the logic behind an electronic registering system which relies on letter post for the delivery of key information ~ the unique reference number?

    Add to this that the DVLA are part of the Civil Service - public servants paid for by us, the public, and you cannot contact them to ask a simple question like "Where is my V11 please, what should I do?"

    Going round in circles here :mad:

    Please advise -

    Thanks,

    Ric
     
  2. MrMoonX

    PermaBanned

    Joined: Dec 31, 2007

    Posts: 10,040

    use your v5 reference number online, whats hard about that? you dont need the v11 reminder to tax it online or at the post office as long as you have your V5.

    Maybe you should have read the section on the dvla website about how to tax without a reminder before you **** them off???
     
  3. 4T5

    Man of Honour

    Joined: Aug 30, 2004

    Posts: 27,750

    Location: Middle of England

    Why can't you do it at the post office just taking your MOT & Insurance, You don't need a form any more they scan the bar code on the logbook slip.
     
  4. kr236rk

    Associate

    Joined: Oct 29, 2008

    Posts: 44

    Thanks - you may have answered in 5 seconds what the DVLA couldn't over 2 whole days!
    ;)
     
  5. kr236rk

    Associate

    Joined: Oct 29, 2008

    Posts: 44

    Thanks. Will the current MOT be okay for this? - the new MOT isn't for a couple of days.

    R
     
  6. MrMoonX

    PermaBanned

    Joined: Dec 31, 2007

    Posts: 10,040

    their website could have told you that? :rolleyes:
     
  7. kr236rk

    Associate

    Joined: Oct 29, 2008

    Posts: 44

    Thanks but - not that I could see? - but what threw me was the V11, it never turned up :(
     
  8. AtreuS

    Soldato

    Joined: Feb 13, 2004

    Posts: 5,128

    Location: Sealed in my Sarcophagus.

    Probably not, depends on the person at the counter. They usually like you to have at least a few weeks cover on the MOT and insurance.
     
  9. kr236rk

    Associate

    Joined: Oct 29, 2008

    Posts: 44

    What do you mean by the logbook please - you mean the book the garage stamp after the MOT?

    R
     
  10. kr236rk

    Associate

    Joined: Oct 29, 2008

    Posts: 44

    Thanks :)

    Oh Kripes, I'll just have to submit the paper work and grit my teeth I guess - what a great system!

    :eek:
     
  11. Janesy B

    Capodecina

    Joined: Apr 19, 2008

    Posts: 24,146

    The V5c, commonly known as a logbook.
     
  12. Fr0dders

    Caporegime

    Joined: Oct 18, 2002

    Posts: 33,219

    Location: West Yorks

    As posted already the V5c form that you have, that confirms who the registered keeper of the vehicle is, is what you need.

    No idea why its called a logbook considering its not a book ! nor does it log particularly much other than the last keeper !

    Probably a story behind it ?
     
  13. 4T5

    Man of Honour

    Joined: Aug 30, 2004

    Posts: 27,750

    Location: Middle of England

    Log means something completely different to me these days. :D
     
  14. kr236rk

    Associate

    Joined: Oct 29, 2008

    Posts: 44

    yep, it means the form V5C

    ;)

    thanks to all :)

    typical that we all refer to this form as a log BOOK when it's just a piece of paper, and hardly anyone talks about the form number: very confusing because there is also the service book to contend with of course!

    beginning to see some light at the end of the tunnel though - many thanks!

    :)
     
    Last edited: Dec 18, 2010
  15. Dogbreath

    Capodecina

    Joined: Oct 18, 2002

    Posts: 16,503

    Location: Devon

    The MOT needs to be valid on the month that the tax starts i.e. you couldn't get a tax disc starting from January if your MOT expires in December.
     
  16. kr236rk

    Associate

    Joined: Oct 29, 2008

    Posts: 44

    KRIST!

    that means a sprint from the MOT garage to the Post Office?

    no wait a mo - my MOT expires 01, Jan 2011: how does this look please?

    :-o
     
    Last edited: Dec 18, 2010
  17. Janesy B

    Capodecina

    Joined: Apr 19, 2008

    Posts: 24,146

    You can renew the MOT a month before hand and keep the expiry date the same, so you renew the MOT whenever and either apply for your tax online with the V5c document number or go into a post office. You are making this more complicated than it needs to be.
     
    Last edited: Dec 18, 2010
  18. kr236rk

    Associate

    Joined: Oct 29, 2008

    Posts: 44

    OK thanks - the issue would never have arisen had the V11 turned up, at least I finally know what the Log Book looks like now: so a silver lining! ;)
     
  19. Dave85

    Sgarrista

    Joined: Jan 18, 2004

    Posts: 8,318

    Location: Sunny Scotland

    going to have to go to the post office as well damn tax running out on the 31st December :D
     
  20. GSDog

    Soldato

    Joined: Jun 12, 2004

    Posts: 5,448

    Location: Tunbridge Wells, Kent.

    I ordered mine online using the V5C reference number. Only took about 3 or 4 days to arrive.
     


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