ebay advice needed

the card was puchased instore by me (cash sale) , i have sent him a message saying if he wants he will have to return the card and reciept so it can be tested and if found to be faulty i will rma it and send the replacement if the rma says it is faulty . i cannot be fairer that that
 
what u have told him is absolutely fine. it certainly sounds like his psu is pants tbh but you cannot do much else. the last thing u wanna get is for him to claim with paypal.

when u went in store did u pay cash or card? if u paid cash, put the onus on him to rma it. if there is no name on the invoice it doesnt really matter.
 
i have just got a reply from him >

Hi,

I fitted plenty of cards into motherboards so I know what to do. My 520W Trust PSU has high-end graphics card PCIE connector able to supply up to 150W in that PCIE branch. My friend`s 500W low-end PSU powers his HD3870 with flying colors, so there is no reason for better PSU at all. My system works fine back with my ATI X1950 PRO 512MB graphics card now, so I deny that card could be damaged by my PC. Also if it was damaged by a static electricity it would not work at all, not only in demanding 3D applications. I don`t want to suspect you of not telling me the truth about the card prior sending it, but I deny your suspicion that my system damaged the card on the other hand. I am going to contact OC UK for a replacement, hopefully they`ll solve the problem. I will keep you informed about the progress and ask you for assistance when needed.

With regards

he has yet to respond to the psu question etc
 
I fear for the rest of his system...

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i once bought a q-tec 600w , had problems returning it cause it had less power than my old oem 350w. nearly had to punch the shop keeper to get my money back lol , he thought i knew nothing about computers lol
 
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