Soldato
As I have already said, you have No rights as a seller, eBay WILL refund him, and you will get your broken laptop back
As I have already said, you have No rights as a seller, eBay WILL refund him, and you will getyourA broken laptop back
Maybe A laptop...
Sounds like I'm a bit screwed either way then which is quite sad.
Not only will I be down 2x postage plus what was a saleable item, but today I got an email from ebay reminding me that their commission based fee will be auto-debited from my paypal also!
In the end I'll have paid ebay and their delivery agent close to £20 for the pleasure of doing me out of £70 worth of goods.
What does "the correct returns procedure" mean though? Do I just have to accept a refund on trust? And, if I want the machine back, to pay for its postage a second time?Their fee will be credited back to if you follow the correct returns procedure through eBay.
have you called ebay to say that seller has been unable to provide photos, so it appears it is not broken ? [ ... has the buyer, previously sold stuff where he provided good photos ]
that may polarize the situation, in your favour, so that, at minimum, ebay will expect him to pay for the return.
if well packed - biggest parcel with largest amount of padding it permits for cost tier, it sounds unlikely screen could crack without other damage
What does "the correct returns procedure" mean though? Do I just have to accept a refund on trust? And, if I want the machine back, to pay for its postage a second time?
You also don't seem to be getting to grips with the fact that sellers have no rights... Am I saying something that's hard to understand
Did he show you proof?
You offered a partial refund?
Oh dear. This is typical these days.
Buyers will claim something is slightly worse than they expected.
Ask for a partial refund.
Sellers grant them this as otherwise a full return and refund is more hassle.
Buyer gets items for discounted rate and the items were probably fine to begin with.
Every time i now check ebay for a 2nd hand item i want to buy i either dont find anything or what i do find is way overpriced for used.