ebay help

Well you can have insurance with sent items, I would build that cost into the minimum price you're prepared to accept..

The typical scam, assuming that the seller has a genuine product, is the serial number scam, the have a faulty item, they buy a working one from pirate city, claim it's faulty and send thier duff one back. If you've no record of serial numbers then as a seller, you're screwed.

No one will ever be able to prove who's scamming who, so the buyer gets benefit of the doubt.. It's a massive loop hole and why I don't use eBay.
 
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HPTL7 said:
Okay.
Can someone tell me what to do now?
As in what to say.
Thanks.
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Ask them to reset the unit. Find instructions on how to do this and include them with your message. If the buyer can't get it working properly, you'll have to accept it back for a refund.

If the console comes back and its not yours, dispute it with PayPal/eBay. If it is yours, test it. If it works, no harm done, cost you time, postage and selling fees but not the end of the world. If it doesn't work, the seller or courier has broken it. It's only your work against theirs, so normally easier to claim on the postage insurance. In your case, they'll pay out £50. Nothing you can do really.

I've sold a few things on eBay, I record the serial numbers and mark them somehow. Either making a mark on a label with a pen or marking the item with a UV dye in a hidden area and taking a pic of said mark. I've never had an issue.
 
mushtafa said:
Ask them to reset the unit. Find instructions on how to do this and include them with your message. If the buyer can't get it working properly, you'll have to accept it back for a refund.

If the console comes back and its not yours, dispute it with PayPal/eBay. If it is yours, test it. If it works, no harm done, cost you time, postage and selling fees but not the end of the world. If it doesn't work, the seller or courier has broken it. It's only your work against theirs, so normally easier to claim on the postage insurance. In your case, they'll pay out £50. Nothing you can do really.

I've sold a few things on eBay, I record the serial numbers and mark them somehow. Either making a mark on a label with a pen or marking the item with a UV dye in a hidden area and taking a pic of said mark. I've never had an issue.
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This ^^
Make sure it's been tested as best as possible and if need be get a refund. Always make sure you insure for the correct amount as it will come and bite you one day :(

Like the idea with the pen, need use that next time (if I ever sell anything on eBay again)
 
Ah what a bummer pal.
No use to you now but any expensive item you want to sell use your Facebook local for sale sites or gumtree. Nothing but the reddies in your hand.
 
You could bluff?

Tell the buyer that you'll gladly accept a return and will refund him/her the money once you establish the console matches the correct serial numbers and security markings.

If they're trying a scam it might be enough?
 
Almost impossible you are going to come out of this with anything but 50 quid

You'll either get a dud console back which wasn't yours
Your console is returned and did get broken in the post
The slim chance the buyer is a numpty and it does work

I also expect getting that 50 from royal mail will be a dog!

Saying that I had a buyer buy a gfx card off me a few years ago. He turned out to indeed be a numpty
I had to walk him through step by step to get it all working. But it was a happy ending
I've never actually had a problem selling on eBay. And you do get way more than you would in the MM
If I sold something for 500 and lost it all on eBay I'd probably still have more than through the MM

But eBay is indeed a risk
 
Disagree regarding mm. Once you knock selling fees off there is very little in it. Sometimes with graphics cards mm can be much more clued up about stuff. Eg I bought two 290x with full water blocks for £160 each from mm when the going rate on eBay was around £220.
 
EVH said:
You could bluff?

Tell the buyer that you'll gladly accept a return and will refund him/her the money once you establish the console matches the correct serial numbers and security markings.

If they're trying a scam it might be enough?
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I think this is the best option. Although this is dependent on the existing correspondence you've had with the buyer until this point.
 
Did you register the PS4 online, you may have had to enter the serial number so there is a chance it's associated with your PS account - worth a look or contacting Sony to see if there is a way they can get hold of the serial number associated with your online account.
 
Greebo said:
Disagree regarding mm. Once you knock selling fees off there is very little in it. Sometimes with graphics cards mm can be much more clued up about stuff. Eg I bought two 290x with full water blocks for £160 each from mm when the going rate on eBay was around £220.
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Agreed, Ebay & Paypal fees are what, ~14% now? So if you sell something for £250 it's going to cost you ~£35 in fees
 
Receive dud PS4 back in the post, purchase a new/used ps4 using Ebay, claim it was damaged in the post, return the original dud PS4 for a full refund.

You now have a new PS4 which you can sell on Ebay, you'll then inevitably get scammed and have to start the entire fraudulent process over again.

Ebay is just a merry-go-round of other people's broken tat.

(FYI I'm not seriously suggesting this as an approach to your issue)
 
EVH said:
You could bluff?

Tell the buyer that you'll gladly accept a return and will refund him/her the money once you establish the console matches the correct serial numbers and security markings.

If they're trying a scam it might be enough?
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This.

I sold a camera on eBay a while ago. Buyer contacted me saying that it was faulty, wouldn't turn on etc. I replied saying return it and I'll check it over and match up serials and then I never heard from him again. I did have the serial logged though.
 
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