I stopped all activity on there some years ago after I sold a watch, and the buyer changed his mind and wanted to return it. He sent back a completely different item of similar weight and refused to cooperate. He claimed I switched the item, and ebay bizarrely believed him—even after I sent them proof. I called ebay, but they were unwilling to help and considered the matter closed. When I asked if they had reviewed the evidence, they refused to answer and tried to get me off the phone. I called several more times and threatened to take them to court to get my money back they then backed down and said a refund would be issued as a "goodwill gesture." In other words, ebay knew they wouldn't win and couldn’t be bothered with the hassle, so they issued a refund under the guise of goodwill, rather than admit their investigation practices are woefully ineffective and lazy.
