PhillyDee said:
Thats because people do not tell you they had a good transaction.
I love ebay for the ebay shops.
I rarely purchase privately, and from selling I have only had one 'issue' which turned out to be the seller not knowing how to use a DSLR - I agreed to pay half the postage of returning it to me and back to him again out of good will (along with a free, but brief, lesson in using the autofocus settings on a canon 300D). Not sure I would do this regularly, but he was a nice chap and we worked it all out in the end.
Recently (last week) I have bought:
3 x USB leads for my HTC Desire HD (buy 3 get one free deal) - two days later 4 leads arrive, all work, all decent quality - not bad for £2.97 delivered.
Banana outfit (fancy dress) - arrived 2 days after ordering
600 shots of NOS + creamer - delivered next day, no fuss
Dunlop wellington boots - arrived next day, no fuss
10l camping water carrier - arrived next day, no fuss
3 x batteries for my HTC desire HD (it eats them) - arrived next day, no fuss (£8 for 3 batteries too!)
All of the above from shops rather than private sellers - some of them with unbelievably good offers.
If you do want to ebay, then shops are VERY good IMO.