ebay woes

and confirmation yay

We've reviewed your concerns and have reversed the outcome of the case. Within 48 hours, payment will be credited to the PayPal account you used for the original purchase. If you paid with another payment method, please open a PayPal account and associate it with your email address we have on file. This will enable you to claim your money.

If you have other questions, please contact us. You can reach us by going to the eBay home page and clicking "Contact us" in the upper right corner.

Regards,

eBay Customer Service

Please don't reply to this message. It was sent from an address that doesn't accept incoming email.
 
Amnesia said:
btw i had emailed ebay to let them know that the seller was asking for it to be returned to a different address...incase the seller had't.

when seller did not get back to me and ebay did not get back i sent it back, ebay then replied saying not to worry and that the seller has received the item and that they have requested the seller to refund me...


..on phone to ebay...



well finally got off the phone with ebay, they have decided to issue me with a refund as i did not do anything wrong and it was the seller who was at fault for not updating his address.
Click to expand...

Result! How you could ever have been at fault for following their process is beyond me.
 
I have found that with most companies you have to try twice to get a result. First time they have some **** skim read and do the simplest thing / default response and then when that doesn't apply to 50% of cases they actually look into it.
 
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