Soldato
- Joined
- 23 May 2006
- Posts
- 7,905
if a company won't refund you on request, afaik the meter is their property and their responsibility, and as such there should be a law that means they have to pay interest on any positive balance they hold (shoe on other foot however if you take this then you would also pay the same interest with any negative balance).For some reason they've got issues with gas readings from when I switched last year. As I said octopus refunded the £500 I had within days.
I personally don't mind a £300 buffer on my account however that is about as high as I go and it is at my pleasure. IF I needed it back I would expect it back on request.
Last edited: