It competes on the basis they must take the route supplied and all and any deviations are monitored and reported, in the instance above all the new vans also have a camera front and back, and GPS tacking data, so all devotions can be examined if required. In this specific example the software is more trustworthy than the employees, even if it isn't as good for some circumstances, overall they are hoping to save time and therefore money, and achieve more on time deliveries. They've already had one driver hand in his notice, as he refused to drive a van that is tracked.