Ever complained and received complimentary freebies?

oldbag · 9 Jul 2007 at 13:01

Shmo said:
I complain about lots of stuff but only ever had a refund or replacement, no bonus stuff. For example:

Got a replacement for a dominos pizza that tasted like bleach.
Got a refund for a 2L gone off bottle of milk I bought that day (98p woohoo)
Got a replacement chicken burger when I found a bit of metal pan scourer in my mouth.

Think I should have complained more about all of that stuff. Saw in the local newspaper this kid swallowed part of a plastic spoon and got £40 and some free toys. The stuff I ingested could have been just as hazardous and didn't involve me being a spacker.

That's kinda scary if it really was bleach that you tasted.

MajorMaccas · 9 Jul 2007 at 13:01

Shmo said:
I complain about lots of stuff but only ever had a refund or replacement, no bonus stuff. For example:

Got a replacement for a dominos pizza that tasted like bleach.
Got a refund for a 2L gone off bottle of milk I bought that day (98p woohoo)
Got a replacement chicken burger when I found a bit of metal pan scourer in my mouth.

Think I should have complained more about all of that stuff. Saw in the local newspaper this kid swallowed part of a plastic spoon and got £40 and some free toys. The stuff I ingested could have been just as hazardous and didn't involve me being a spacker.

Yeah, you want your free toys!

And how can you compare dominos pizza to bleach, unless you know what bleach tastes like :rolleyes:

iCraig · 9 Jul 2007 at 13:03

Cyberstrike2027 said:
And how can you compare dominos pizza to bleach, unless you know what bleach tastes like

Surely he knows what it smells like though? The taste won't be far off from that.

Mr-White · 9 Jul 2007 at 13:05

complained to o2 because i waited weeks for the phone i wanted to come into stock, in the end they gave me £5 off a month and the newer model for half price. total saving was about £100

MW

Ripper · 9 Jul 2007 at 13:06

I bought some Crayola colouring pencils when I was young and the blue didn't have any lead in it! So I sent them all the sharpenings and got sent a new pack, and a pack of wax crayons

SunaseIPs · 9 Jul 2007 at 13:08

iCraig said:
Surely he knows what it smells like though? The taste won't be far off from that.

Herbal teas smell better than they taste and normally they taste and smell totally different.

MajorMaccas · 9 Jul 2007 at 13:09

I complained to father christmas once when my toy train stopped working.

It pretty much shattered the illusion for me

Wonder if my mum could have claimed compensation for destroying father christmas for me lol.

tom_e · 9 Jul 2007 at 13:09

Cyberstrike2027 said:
Yeah, you want your free toys!

And how can you compare dominos pizza to bleach, unless you know what bleach tastes like

maybe he knows what bleach tastes like :rolleyes:

iCraig · 9 Jul 2007 at 13:12

SunaseIPs said:
Herbal teas smell better than they taste and normally they taste and smell totally different.

Strange, as the majority of what you smell is indirect tasting.

They'll smell and taste the same but obviously a taste is a stronger version of it.

The taste of bleach will simply be a much stronger version of what it smells like.

Pookie Bear · 9 Jul 2007 at 13:14

I complained bitterly to Heinz after I opened a tin of chicken curry (many, many years ago when I still lived with my family) and found a canny colony of furry fungi covering my intended munchies. I got a £4 voucher for Heinz products in response to my rantings

When the voucher turned up, I got all happy and was saying what wonderful people Heinz were and nipped downstairs to share the good news and give the voucher to my mum for that week's shopping. When I explained, she admitted she'd started opening the tin a couple months beforehand before she realised it wasn't baked beans. So it wasn't the company's fault after all.

I ended up asking my mum not to use the voucher.

Bes · 9 Jul 2007 at 13:14

I one moaned at Vodafone so much for overcharging me by £8 over three months that they eventually cancelled my contract, and allowed me to keep the brand new (at the time) P800 I had got from them. They also gave me a number of credits on my bills so the 3 months I was in the contract ended up costing me about £20

A certain hotel chain also lost the facia for my car radio and gave me £250 for it. Win

Oh and once HSBC blocked cash withdrawls on my card- I was in South Africa and East Asia (Thailand and Singapore I think) at the time... I complained several times on my free mobile, and said I wanted compensation for call charges (zero

) and wasted time... I got a £95 credit the next day.

MajorMaccas · 9 Jul 2007 at 13:17

I'm anosmic, so that doesn't work for me

Totality · 9 Jul 2007 at 13:20

I once complained to Natwest! Got a £100 cheque in the post!! They hadnt changed my address when I moved house so my statements, etc all got sent to my old address.

MajorMaccas · 9 Jul 2007 at 13:21

That could have cost you more if there had been someone malicious living at your previous address who stole your identity.

bottletop · 9 Jul 2007 at 13:22

my dad recently wangled himself a new spade - he'd broken the old one and complained to the manufacturer. The damn thing was over 8 YEARS OLD, but he still got a new one.

Totality · 9 Jul 2007 at 13:22

Cyberstrike2027 said:
That could have cost you more if there had been someone malicious living at your previous address who stole your identity.

Yep thats what I said to them. Could have got a load more but wasnt asking for money anyway so £100 was better than nowt

meghatronic · 9 Jul 2007 at 13:26

Totality said:
I once complained to Natwest! Got a £100 cheque in the post!! They hadnt changed my address when I moved house so my statements, etc all got sent to my old address.

You are kidding?

I've been on the phone to Barclay's all weekend - they say it is my fault as I didn't check they had changed it when I asked them to. They're being quite abrasive.

Duke · 9 Jul 2007 at 13:29

Bought few bits for the BMW off the bay and complained about it taking ages to deliver, got a free BMW keyring.. its actually very good & I'm using it now

WillyNelson · 9 Jul 2007 at 13:29

£50 John Lewis vouchers when our wedding gifts took 2 months to be delivered. £20 cheque from Royal Mail when the postie wrote something very crude on the back of one of my wife's birthday cards. Free food if the service/food is poor. 3 free months from NTL (equivalent to about £100) after complaining about their shoddy service. New tyre from the ford dealership after they fitted a faulty valve and the tyre split while it was running flat.

If I'm not getting what I pay for I have no problem complaining or requesting a discount/freebie. But then again, when I receive great service I make a point to acknowledge it.

meghatronic · 9 Jul 2007 at 13:32

Nelson said:
£20 cheque from Royal Mail when the postie wrote something very crude on the back of one of my wife's birthday cards.

You've got to spill...

I usually complain about everything, except food. I simply can't send food back, knowing the chefs/cooks could then do whatever to my food before it is returned. I'll refuse to pay, but never send it back.... I'm scared.