Ever complained and received complimentary freebies?

One of my workmates sent an email to nestle that after eating a bowl of shreddies he was hungry again at 11 (which was actually true), suggesting that shreddies don't actually keep hunger locked up until lunch. Few days later he got a free box of shreddies which was amusing.
 
AndyPants said:
Ahhh Just up my alley this thread. I moan and complain at any slight fault and usually get away with it with gifts etc.

Moaned at a 2 for 1 pub because on the menu the Sunday roast had boiled potatoes, no one told us otherwise, and all 6 of us wanted them obviously lol! got a free round of drinks.

Around our estate the council is replacing all the gas/eleccy /boilers and a few months ago they came on the install day to do ours. They turned up at 8:00am, 5 mins looking around then went in their van and drove off. I instantly phoned up the Head of Customer Services( Mitie the company was), moaned and moaned. Their excuse was the guys thought it would take more than the one alloted day and needed to reschedual. No date was conveniant. Anyway long story short - blagged a second brand new Fireplace for our front room, which they dont replace. Result!
To be fair, when it comes to meals if it isnt 100% perfect, when they come to ask me was it ok, i will moan, usually get half price or just pay for one meal something like that.

HSBC - Im sure a few of you have done this the old claiming back your charges. I got a, get lost letter, then got the address of one of the head honchos and moaned at him. Promptly within 2 days all charges refunded. Wicked!

Mr Kipling - moaned that a box of French Fancies had one missing. Sent me a £2 pound voucher.... Morrisons had a 3 for £2 offer at the time - Result!

The local Tesco - Heinz Spaghetti and Sausage tins. Year or two ago when it just opened. The shelf ticket said 74p, quite cheap took 12. Went through till came up at 78p! Outrage! Went to customer services moaned etc. Apparently their policy was, if they charged us more than the shelf ticket said they would refund what you paid and the same again for the inconvenience AND still get the product. Crackin result there.

Ive had loads more successes, but too much to get on this shortlist. The secret is if its not 100% satisfactory, then MOAN its your right. However dont ever raise voices, swear or use personal insults. They get you nowhere.

In the past 2-3 years I dont think ive lost a complaint, and ive done a few! Always get refunded and more often than not i get something on top "good will gestures".
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You just sound like a Penis. Sorry, but complaining at a price difference of 4p over 12 cans = 48p. Get a life!
 
ci_newman said:
You just sound like a Penis. Sorry, but complaining at a price difference of 4p over 12 cans = 48p. Get a life!
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I concur. I had the mental picture when reading his stories of him being a top shelf busy-body.
 
My brother found a catapillar in a bag of salad once. He sent a letter complaining to Waitrose and they sent him £40 worth of vouchers, then a few days later the same letter again with another £40. Obviously an admin error.

Funny thing was a few days later he realised he had actually bought the salad from Morrisons :p
 
To be fair, when it comes to meals if it isnt 100% perfect, when they come to ask me was it ok, i will moan, usually get half price or just pay for one meal something like that.
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:rolleyes:

The local Tesco - Heinz Spaghetti and Sausage tins. Year or two ago when it just opened. The shelf ticket said 74p, quite cheap took 12. Went through till came up at 78p! Outrage! Went to customer services moaned etc. Apparently their policy was, if they charged us more than the shelf ticket said they would refund what you paid and the same again for the inconvenience AND still get the product. Crackin result there.
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You are SO cool
 
Not a complaint as such, but I once drunkenly wrote a letter to UniLever asking why in the 'Original Curry' flavour Pot Noodle the sachet of sauce wasn't sufficent a size to flavour the entire tasty snack.

Anyhow, being a drunken thing after a Friday night out I forgot all about it until a month or so later when I recieved a voucher for 24 Pot Noodles and a very funny letter explaining the 'mathematics' of the Noodle to Sauce ratio. :D

Winn0r!
 
Azagoth said:
Not a complaint as such, but I once drunkenly wrote a letter to UniLever asking why in the 'Original Curry' flavour Pot Noodle the sachet of sauce wasn't sufficent a size to flavour the entire tasty snack.

Anyhow, being a drunken thing after a Friday night out I forgot all about it until a month or so later when I recieved a voucher for 24 Pot Noodles and a very funny letter explaining the 'mathematics' of the Noodle to Sauce ratio. :D

Winn0r!
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:eek: student heaven i shall remember that for when im running low on cash near the end of term
 
I complained when Opal Fruits removed the yellow one. This was a long time ago now, and my dissatisfaction went unanswered.
 
cheets64 said:
Once got sent a big box of kit kats because i had bought a bar and a couple of fingers where solid chocolate.
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Thats a bad thing? Solid ones are the best :D
 
I complained to McCoys because I had a small crisp which was green, I complained as a laugh. They sent me a detailed report why crisps can be green and 12 free bags. :p
 
Serj said:
My brother found a catapillar in a bag of salad once. He sent a letter complaining to Waitrose and they sent him £40 worth of vouchers, then a few days later the same letter again with another £40. Obviously an admin error.

Funny thing was a few days later he realised he had actually bought the salad from Morrisons :p
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Thats great! Waitrose are obviously guilty for charging too much for their stuff that they give away money off vouchers - nice!

BB x
 
Been working in a bar/restaurant myself and I'm aware of regular people that come in every so often to try and blag a free meal. It's fair to complain if something's not right - fair enough - but to try and blag it every time when something isn't right just takes it too far.

Most restaurants have a 2/3 minute check-back rule which essentially means the waiting staff will come back to check if everything is ok 2/3 minutes after they've given food to the customer. This allows the customer to try the food and then alert the staff if anything is wrong, rather than waiting until the end of the meal and not enjoying any of it at all. Also, the majority of the time people can be very harsh about it and blame the waiting staff when most of the time it's the kitchen's fault!!

Back to the original point - have claimed free crisps before when I bought a packet with like 3 crisps in. Got given a 2 24 multipack bags :)
 
Sent a long letter of complaint to National Express regarding my return trip from Glasto this year... they were just so unorganised because of the rain it was untrue. The official glasto coaches had no troubles...

Anyway got the (£25) return leg of my journey sent back to me in vouchers :)
 
iCraig said:
I concur. I had the mental picture when reading his stories of him being a top shelf busy-body.
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Same here!
When i worked in bar/resturants there was nothing more anoying than people that just make a habit of complaining for the most pathetic reasons!
Its people like that that get things done to there meals ;)
 
AndyPants said:
Ahhh Just up my alley this thread. I moan and complain at any slight fault and usually get away with it with gifts etc.

Moaned at a 2 for 1 pub because on the menu the Sunday roast had boiled potatoes, no one told us otherwise, and all 6 of us wanted them obviously lol! got a free round of drinks.

Around our estate the council is replacing all the gas/eleccy /boilers and a few months ago they came on the install day to do ours. They turned up at 8:00am, 5 mins looking around then went in their van and drove off. I instantly phoned up the Head of Customer Services( Mitie the company was), moaned and moaned. Their excuse was the guys thought it would take more than the one alloted day and needed to reschedual. No date was conveniant. Anyway long story short - blagged a second brand new Fireplace for our front room, which they dont replace. Result!
To be fair, when it comes to meals if it isnt 100% perfect, when they come to ask me was it ok, i will moan, usually get half price or just pay for one meal something like that.

HSBC - Im sure a few of you have done this the old claiming back your charges. I got a, get lost letter, then got the address of one of the head honchos and moaned at him. Promptly within 2 days all charges refunded. Wicked!

Mr Kipling - moaned that a box of French Fancies had one missing. Sent me a £2 pound voucher.... Morrisons had a 3 for £2 offer at the time - Result!

The local Tesco - Heinz Spaghetti and Sausage tins. Year or two ago when it just opened. The shelf ticket said 74p, quite cheap took 12. Went through till came up at 78p! Outrage! Went to customer services moaned etc. Apparently their policy was, if they charged us more than the shelf ticket said they would refund what you paid and the same again for the inconvenience AND still get the product. Crackin result there.

Ive had loads more successes, but too much to get on this shortlist. The secret is if its not 100% satisfactory, then MOAN its your right. However dont ever raise voices, swear or use personal insults. They get you nowhere.

In the past 2-3 years I dont think ive lost a complaint, and ive done a few! Always get refunded and more often than not i get something on top "good will gestures".
Click to expand...

You would get on my nerves lol.

You moaned at a 2 for 1 place because the roast had boiled potatoes?

You are the sort that workers go through the back and laugh about! You could have just said to the person on the till or the person on the customer service desk that the ticket was wrong.
 
The only thing like this that happened to me was I bought a baby outfit for my daughter at Boots, and the dye came out when I was washing her white T Shirts. I sorta complained, in a nice way to the store manager and got my money back on the original purchase, and free 6 pack of t-shirts...I didn't really make out any better than I started though. Which is fine with me.
 
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