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EVGA Pascal cards hotspot problem

IvanDobskey said:
I have been having issues with my computer resetting on boot since installing the 1070. Wondering if this could be related?
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This is concerning. My two week old EVGA 1070 FTW is showing the same issue. Shows as a bugcheck Video_TDR_Failure in system logs.

Only happens when cold booting never from a restart.

My initial thoughts were issues with my PSU. If you change the power management mode in nVidia control panel from optimal to adaptive the frequency of this occurring is reduced dramatically.
 
I'd be staggered if such an issue could be overlooked. The build quality and design seems very good on the surface.
 
Stratosphere83 said:
This is concerning. My two week old EVGA 1070 FTW is showing the same issue. Shows as a bugcheck Video_TDR_Failure in system logs.

Only happens when cold booting never from a restart.

My initial thoughts were issues with my PSU. If you change the power management mode in nVidia control panel from optimal to adaptive the frequency of this occurring is reduced dramatically.
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Could be linked then.

If fiddling with my over clock settings don't fix the issue I'll be tempted to rma the card.
 
All I know is that my 2 x 1080 FTWs in SLI have been fine with heavy use for 3 months, also about to be stuck in full cover blocks and water cooled so this is no longer an issue... Its always difficult to know if this is actually a problem or not.
 
This is what took out my 1080 FTW literally a couple days ago, I have emailed EVGA asking if the replacement will have a solution to this issue because frankly i don't want a card that may put my whole life at risk if it catches fire... still waiting for a reply on that but I am shipping my 1080 off tomorrow so will have to see how the replacement does.
 
Razargh said:
This is what took out my 1080 FTW literally a couple days ago, I have emailed EVGA asking if the replacement will have a solution to this issue because frankly i don't want a card that may put my whole life at risk if it catches fire... still waiting for a reply on that but I am shipping my 1080 off tomorrow so will have to see how the replacement does.
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Any warning signs?
 
Nope, i was running BF1 everything was fine, core was around 72c. I hear my PSU cut out and i turn to face my PC and all i can hear is fizzing and then 3 sparks flew outs. Thats when i pulled the power plug and inspected the damage.

http://imgur.com/a/Wjo4A
 
I was running a GTX 670 for approximately 3 years with no issues swapped it for the GTX 1070 and the issues with the restarts at boot started happening.

Still occurs using the factory OC and no CPU overclock (Intel X58 with a Xeon x5675)

IvanDobskey did the power settings improve the situation? The strange thing is the card is totally stable on every benchmark and then every 2-3 cold boots it will bugcheck and crash at the windows boot logo.

FTW and SC editions have different PCB designs, Power phases, BIOS, etc yet appear to show the same behavior which is interesting and something perhaps common to all EVGA or pascal cards, perhaps its an issue related to my older platform.

I don't think this is related to the issue discussed here but your the first person with the same issue as me and I'm also trying to work out if this card needs to be returned.

Razargh, Thanks for posting with the image, sorry for your loss :-( rather worried about both issues now!
 
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Stratosphere83 said:
I was running a GTX 670 for approximately 3 years with no issues swapped it for the GTX 1070 and the issues with the restarts at boot started happening.

Still occurs using the factory OC and no CPU overclock (Intel X58 with a Xeon x5675)

IvanDobskey did the power settings improve the situation? The strange thing is the card is totally stable on every benchmark and then every 2-3 cold boots it will bugcheck and crash at the windows boot logo.

FTW and SC editions have different PCB designs, Power phases, BIOS, etc yet appear to show the same behavior which is interesting and something perhaps common to all EVGA or pascal cards, perhaps its an issue related to my older platform.

I don't think this is related to the issue discussed here but your the first person with the same issue as me and I'm also trying to work out if this card needs to be returned.

Razargh, Thanks for posting with the image, sorry for your loss :-( rather worried about both issues now!
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Sounds like yours is doing exactly the same as mine mate. It only resets on boot and sometimes on the windows loading screen.

But once in windows seems absolutely solid in all games so far.

This only started once I installed the 1070. I have been wondering if it's a quirk with my pc as it is pretty old, but now I'm thinking it is the video card.

I will try playing around with various settings before sending it back though as I really don't want to be without a decent gpu for any length of time.
 
Our Asus motherboards although different chipsets may share something in common causing the issue. I'm wondering if I should start another thread so not to derail this one.
 
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Aretak said:
The VRMs would never be an issue for temperatures in the 90s though, because they're always rated much higher than that (usually around 120-125°C). The implication here is that heat generated by the VRMs is spreading to the VRAM and affecting its operation.
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That's not entirely true, as there are a lot of VRMs out there that aren't meant to take that kind of heat for long periods of time, and most cards would begin to throttle at >100°c.
 
I've brought this very issue up in another graphics forum thread myself!

More than a bit worried to read about this on the EVGA forum. Looks like there a number of folks on there that have had their cards combust!!!!!!!!!!

A bit disappointing with EVGA really over this. Be nice to hear from them on some sort of official level, if only to assure owners that they are not sitting on a ticking time bomb!

While I'm at it, also be nice to hear a definative comment from EVGA about the Micron memory "issue". I was assurred by the EVGA rep. on these forums that this did not effect any of their cards. Makes you wonder why they've brought out a set of BIOS updates to address this issue then!! Also be nice to hear if these are recommended BIOS updates for everyone, or just those having problems.

It's the lack of concrete information (and misinformation at times) that I find the most worrying in these sorts of situations.

I wonder what happens if my PC catches on fire and burns my house down because of a known issue?
 
resolved that pretty fast, need to just get the request in on monday for the thermal pads and should be good to go eh.
 
Nice that they've acknowledged it, though I'd hate to have to take a card apart to apply the new thermal pads. The backplate ones shouldn't be too bad, but the ones on the inner plate will require removing the whole cooler and repasting the GPU.
 
Aretak said:
Nice that they've acknowledged it, though I'd hate to have to take a card apart to apply the new thermal pads. The backplate ones shouldn't be too bad, but the ones on the inner plate will require removing the whole cooler and repasting the GPU.
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No chance I'm doing it. You have to wonder who these people are stating things like 'really impressed with EVGA' - it's a massive oversight and shouldn't happen in the first place. It's what I'd expect of Power Color or the like. Then you read comments like the below and actually begin to wonder:

'Everyone here is ignoring that EVGA is the only AIB to use a full cover base plate that acts as a heatsink for both the VRM/board components + the VRam. You've linked a picture of just the GPU core heatsink that sits above it. MSI uses a similiar base plate but only for the Vram which is even smaller than EVGA's, so why aren't their GDDR5X chips frying?
EVGA has employed the same base plate 3 generations back and it's never been a problem. Also, lower GPU core temps = lower board temps (especially Vram temps). The solution to this for those of you who are paranoid with these cards is to run a custom fan profile at higher RPM or disassemble your card and check the thermal pads (read below). Better yet just RMA.
My theory is that they more than likely had some issue with the thermal pads, either missing or they were intact but were placed without removal of the tape for example. This explains EVGA's stance of not sharing what the problem is in fear of owners trying to fix it themselves. If it were a serious hardware issue they wouldn't have said that.'
 
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Drollic said:
No chance I'm doing it. You have to wonder who these people are stating things like 'really impressed with EVGA' - it's a massive oversight and shouldn't happen in the first place. It's what I'd expect of Power Color or the like.
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Indeed.

I particularly like one comment made by the EVGA rep in the above linked article:

"With this being said, EVGA understands that lower temperatures are preferred by reviewers and customers."

No EVGA... customers would just prefer that their cards don't spontaneously combust!
 
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