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EVGA Pascal cards hotspot problem

Aretak said:
Nice that they've acknowledged it, though I'd hate to have to take a card apart to apply the new thermal pads. The backplate ones shouldn't be too bad, but the ones on the inner plate will require removing the whole cooler and repasting the GPU.
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I agree actually. Taking the cooler off is absolutely no problem - It is a matter of 4 screws - then unclip the fan and LED headers. (obviously more screws need removed for removal of backplate and frontplate)

However... and here is the fun part (on my card at least 1080 SC), the actual cable slack for both the fan and LED headers is absolutely tiny. So the thought of even attempting to place them back on to the card prior to reinstalling looks like the stuff of nightmares. Something really, really simple, made extremely difficult due to length of cable. I am sure it is doable (someone installed it initially afterall), but it is something that looks like it will frustrate a great many people!
 
Five.Stars said:
I agree actually. Taking the cooler off is absolutely no problem - It is a matter of 4 screws - then unclip the fan and LED headers. (obviously more screws need removed for removal of backplate and frontplate)

However... and here is the fun part (on my card at least 1080 SC), the actual cable slack for both the fan and LED headers is absolutely tiny. So the thought of even attempting to place them back on to the card prior to reinstalling looks like the stuff of nightmares. Something really, really simple, made extremely difficult due to length of cable. I am sure it is doable (someone installed it initially afterall), but it is something that looks like it will frustrate a great many people!
Click to expand...

I agree sometimes there are a certain way to put things back together and it is almost like there are only one way to do it in a certain order/way other wise sometimes it can be a pain.
 
Only just installed my new card tonight as well. I guess no stress testing, overclocking or gaming till I get these new thermal pads?
 
Aretak said:
Nice that they've acknowledged it, though I'd hate to have to take a card apart to apply the new thermal pads. The backplate ones shouldn't be too bad, but the ones on the inner plate will require removing the whole cooler and repasting the GPU.
Click to expand...

Ideally to me EVGA would send the pads free and paste and wipe off the shipping charge for me powerlink for the inconvenience of me having to fix their mistake. I doubt this will happen but who knows
 
Awful news for everyone with EVGA cards, feel for all of you.

Got to think I dodged a bullet by going Gigabyte rather than EVGA for my 1080 back in July.
 
ArmitageShanks said:
Yeah, I'm not risking a voided warranty taking it apart. Are they crazy? They should be doing a recall.
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Taking it apart and applying new thermal pads and paste really isn't that difficult, and something you should do anyways, as it usually lowers temps quite significantly (especially if you use something like liquidmetal for the GPU core).
 
I'm sure it isn't that difficult but we shouldn't have to do it. I'm not chancing something going wrong and invalidating my warranty.

I'm doing a full system rebuild next month and if I still have boot issues afterwards the 1070 is getting rma'd.
 
Well guys, I'm got SLi'd FTW cards and they get pretty damn hot. If their was a weak point it'd happened by now I think (but I'll install the pads just in case anyhow)
 
Seems that EVGA are offering customers the option of modifying their own cards in order to prevent a possible problem. Obviously a lot of customers will be capable of carrying out the modification, but what about those who can't, or those that might accidentally damage their card during the process ?

If there's a known issue that requires a physical modification to the card, then EVGA should be carrying out that modification themselves (or through a third party).
 
ree said:
resolved that pretty fast, need to just get the request in on monday for the thermal pads and should be good to go eh.
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Pretty pants that you as a user have to strip down your card and install additional pads though?

And notice EVGA are just doing this for "users who would like lower temps" not saying its a necessity
 
Greebo said:
And notice EVGA are just doing this for "users who would like lower temps" not saying its a necessity
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It may not be a necessity, but there seems to be a chance of a serious fault if this modification isn't carried out. EVGA need to weigh up the cost of a product recall against the cost of repairing or replacing faulty cards. If they believe that this issue will only affect a small quantity of cards, then offering customers the option of a DIY fix might be the best one.

Again, the rush to put new products on the market is causing problems. Samsung know about this.
 
Dervious said:
It may not be a necessity, but there seems to be a chance of a serious fault if this modification isn't carried out. EVGA need to weigh up the cost of a product recall against the cost of repairing or replacing faulty cards. If they believe that this issue will only affect a small quantity of cards, then offering customers the option of a DIY fix might be the best one.

Again, the rush to put new products on the market is causing problems. Samsung know about this.
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on these products - really ? :eek:
 
Dervious said:
It may have seemed a long wait for these cards to be made available, but more time spent testing would have revealed the issue and it could have easily been corrected during manufacture.
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Exactly, EVGA were pretty much last to market with their cards and nobody else seems to have had problems.

Okay, agreed that with more testing they might have spotted the design flaw and fixed it but the point it nobody else made this design flaw, you sort of would expect EVGA to be better than this and not make the mistake in the first place.

And to offer a "fix" which is DIY for those people who want to do it and then get praised for it on the forums is mental.

They should be doing swap our cards at the very least not just an offer for those who want it.
 
Ok, I'm slightly worried now. Bought this card on 09/10/16 and tbh, its been running fine, with no crashes etc, whilst being OCed. Been trying to scour all these articles and see what is best to do.

I had a glimmer of hope as there was something about cards being made after end of Aug that would be ok, however this appears to be in reference to the blackscreen and spinning fans problem, which from the answer in this thread seems to indicate that the VRM/VRAM heat issues (ie. It potentially going boom) are a separate issue.

As said, I've not had any issues but I really done want to be left with a time bomb. I'm not taking my card apart for what should really be recall. Theres a lot of information out there, just wondering what people with 1080 FTWs are going to do?

If we have to get a refund, does it go direct from EVGA? Not sure how that works seeing as the money went to OC.

Shame, as the card has been great. But no way I will leave it if there is a chance of a risk down the line.

JP
 
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