+1
No active cooling on the VRM's is a total joke, for the price people have paid for these cards I'd expect the very best cooling.
Resale value is also going to be affected, I know I wouldn't go near an EVGA 10 series card unless it was dirt cheap.
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EVGA Pascal cards hotspot problem
- Thread starter Poneros
- Start date
+1
No active cooling on the VRM's is a total joke, for the price people have paid for these cards I'd expect the very best cooling.
Resale value is also going to be affected, I know I wouldn't go near an EVGA 10 series card unless it was dirt cheap.
For the price my classy cost I think at the least I would expect very clear comunication from customer support, reps on forums etc. rather than having to spend hours working out if I require this 'optional update'.
In terms of Evaga's communication I would be tempted to use the word 'issue' which I understand indicates 'a problem.'
Soldato
- Joined
- 11 Mar 2013
- Posts
- 5,533
I had a RMA as well back in aug. card just died. RMA'd card new card was Sep 9th 2016. I have no idea if I'll have a issue in the future. Don't know what to do? I haven't registered new card yet?
Must admit to being more than a bit disappointed (like many I expect) that the EVGA rep on this forum has been totally silent (could be on holiday I suppose).
I see that the Gigabyte rep has started a thread to alleviate peoples concerns. Good on him I say.
PS. I wonder how long it will take EVGA to start shipping the thermal pads out? It's this sort of thing that it would be nice to have been informed about (at least a rough idea).
I see that the Gigabyte rep has started a thread to alleviate peoples concerns. Good on him I say.
PS. I wonder how long it will take EVGA to start shipping the thermal pads out? It's this sort of thing that it would be nice to have been informed about (at least a rough idea).
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From what I`ve read I'm not sure if there is already some active cooling on the VRMs or not. I agree with you though, there are (slightly) cheaper cards with better cooling, and the cooling systems on custom GTX1070s is one of the biggest differences between the various cards available.
Agree...
And to think peeps have waited months on end just to get there evga SC/ ftw ect and then to find out this ...shame on evga .... and i feel for you lot that have waited for your evga cards and this to happen this is just wrong...
yes the free thermal pads there offering are going to help.. but surly the damaged has been done already as in degrading the parts where the hot spots are mainly vrams ect ... this with the cards having been run for months at that level of heat ....And to add the FTW brands are marketed to over clock in mind now if there heating up like this at stock dread to think what it would do with OC involved...them poor Vrams well over there heat spec
And i have just seen the evga 1060 results that is just way too hot and i would be surprised if these cards even last within there 3 year warranty period.
From looking at most other 70/80's from the other manufactures they all have pads around them area's so you have to ask why has evga not done so maybe its a batch of cards rushed out ect or they completely forgot because of the demand or was it really designed like that who knows..?
If it was designed that way then evga have dropped the ball big time here and this is just the start of it.... the cards will start failing over time mainly the vram exceeding there limits over prolonged use ...
If it was me personally that had one of these cards i would not think twice sending it back for a full refund on the grounds of poor design and out of spec ...
I did see a photo of a evga 1080 today but can not find it again in it i could clearly see the heat sink fins where darkened with high heat in the area where the hot spots are ....
Soldato
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- 19 Feb 2007
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- 15,269
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- London
What I don't understand is some people are saying it's all cards that have the ACX type cooler and EVGA said it's only the FTW cards and then I saw another post saying all ACX coolers.
Confusing.
Confusing.
^
A tad "dramatic" ?
It's too early to tell if "the cards will start failing over time mainly the vram exceeding there limits over prolonged use".
In my opinion EVGA have poked the hornets nest. They should have either stated that there is no problem with their cooling system on these cards (although evidence suggests otherwise), or they should have a recall. An optional "fix" to be carried out by the end user doesn't seem very professional.
A tad "dramatic" ?
It's too early to tell if "the cards will start failing over time mainly the vram exceeding there limits over prolonged use".
In my opinion EVGA have poked the hornets nest. They should have either stated that there is no problem with their cooling system on these cards (although evidence suggests otherwise), or they should have a recall. An optional "fix" to be carried out by the end user doesn't seem very professional.
If I was EVGA I would have said it was working as intended and if you have problems then please do an RMA, if the cards are working fine you won't get any.
If sites like Toms Hardware (DE) and Guru3D had not highlighted the issue, none would be the wiser. I reckon a lot more cards would end up being fried.
If I had read the Guru3D review prior to purchase, then I would not of bought the card.
If I had read the Guru3D review prior to purchase, then I would not of bought the card.
Still think we are maybe getting a bit carried away here folks.
You still have a three year warranty, a year more than a lot of brands.
As usual, it's up to an individual as to what they want to do (if they own an EVGA 1000 card). Either keep it, or return it. If looking to buy a card and not happy with EVGA, then simply don't buy one.
Across all the forums (OCuk, Hexus, EVGA, Toms, Annand + a couple of others) ... I've seen I think two, or maybe three cards where what looks like a resistor has blown (but the same photos have been cross posted over the various forums). And "yes" it does appear to be in this "hot spot" area. Rather than heat being the main cause of the failure, it could just be some faulty resistors. Who knows, I certainly don't. I could speculate but ... that's all it would be.
Pretty much everything else that's being talked about, is pure speculation.
Not saying the situation is ideal. Personally I think EVGA has not handled the situation very well and i think it could end up being a big knock to their reputation.
I shall be keeping mine and applying the pads when they turn up. Once again, personal choice. Others might think / do different, that would be their personal choice
Someone else has suggested:
"but surly the damaged has been done already as in degrading the parts where the hot spots are mainly vrams ect".
Once again, speculation. Bottom line, if the card does fail within the warranty period, you can get a replacement.
Not trying to get at anyone with this post. Just trying to damp the hysteria down a bit.
PS. I still think my idea of EVGA offering a free extended warranty on the effected cards would go a fair way to placating people and restoring their trust in EVGA.
You still have a three year warranty, a year more than a lot of brands.
As usual, it's up to an individual as to what they want to do (if they own an EVGA 1000 card). Either keep it, or return it. If looking to buy a card and not happy with EVGA, then simply don't buy one.
Across all the forums (OCuk, Hexus, EVGA, Toms, Annand + a couple of others) ... I've seen I think two, or maybe three cards where what looks like a resistor has blown (but the same photos have been cross posted over the various forums). And "yes" it does appear to be in this "hot spot" area. Rather than heat being the main cause of the failure, it could just be some faulty resistors. Who knows, I certainly don't. I could speculate but ... that's all it would be.
Pretty much everything else that's being talked about, is pure speculation.
Not saying the situation is ideal. Personally I think EVGA has not handled the situation very well and i think it could end up being a big knock to their reputation.
I shall be keeping mine and applying the pads when they turn up. Once again, personal choice. Others might think / do different, that would be their personal choice
Someone else has suggested:
"but surly the damaged has been done already as in degrading the parts where the hot spots are mainly vrams ect".
Once again, speculation. Bottom line, if the card does fail within the warranty period, you can get a replacement.
Not trying to get at anyone with this post. Just trying to damp the hysteria down a bit.
PS. I still think my idea of EVGA offering a free extended warranty on the effected cards would go a fair way to placating people and restoring their trust in EVGA.
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Could E-Mail and ask and then you'd have it in writing if you did make a mistake. I'm not bothering with mine, it runs fine but if I do get any black screening at any point I'll just return it and get them to replace it.
Go the same road. If its an optional update I don't see Evaga covering accidental install damage and as is its working and has full three year cover.
Still get the pads though so I have the option in future.
EVGA stated they tested before release and temperatures were 'within spec'. After the Tomshardware post, they re-tested and came to the same conclusion. It's as if the pads have been released to satisfy those wanting lower temperatures. What isn't clear is just how the higher temperatures effect longevity.
Found it ....no card design should do this to its fins ...
I would want a large supply of bog roll close at hand if I was pulling mine apart. Good advanced planning!
Always makes me somewhat jittery fooling about with expensive kit.
http://forums.evga.com/badHOT-PCB-Layout-on-GTX-1070-FTW-m2565921-p5.aspx#2567638
Going by this post i'd assume its All ACX type coolers.
I will most likely be getting the pads for mine, but i wont be fitting them anytime soon as i do agre with many that if it is a issue EVGA really should be exchanging them for new cards with pads fitted rather then consumers having to fluff about with it
Should last at least 3 years otherwise warranty replacements will cost lots, hope mine dies in 2.5 years so I can get an upgrade from EVGA
I do also but if you research and take time you shouldn't break anything.