So I'm banned from playing XBL until December... That's not ideal.
I send the occasional rage message. I have to say, it seems incredibly heavy-handed to ban someone from online games for 12 months without even so much as a warning?
I've just been browsing the XBL code of conduct etc. which suggests that communication infringements should be dealt with by issuing a communications suspension rather than a full online suspension. Currently in a live chat queue...