First rude abusive customer experience

Try dealing with a customer who has not paid their mortgage in several months and explaining to them they are facing eviction and we have a date for them to get out... What you describe is a walk in the park ;)
 
well op it is entirely your fault regardless of the numbers backed up state.

hes probably gonna be back for you next closing time. good luck bro, sleep tight.
 
well op it is entirely your fault regardless of the numbers backed up state.

hes probably gonna be back for you next closing time. good luck bro, sleep tight.

Hahaha.

The customer may be a complete and utter moron, uneducated, stupid to the nth degree and a prime candidate for being removed from the gene pool, but they are always right.
 
Yes retail is not the best place to work, especially if you are of a sensitive nature.Not everyone likes conflict (even the keyboard warriors here I suspect).
Some customers really are ****. But hey, its a job right!
OP find out what the company policy is for this sort of thing.Its hardly your fault the machine failed, and damaging a sim must be an occupational hazard.
 
Surely the customer is asked if they have a backup of their sim, before doing this?

If they say no you offer to do that first?

I feel for you, it's just there must be a way of avoiding this in the future no?
 
I reckon I must know at least 50 people who are close to me who have smartphones and only 3 of them are backed up to Google Contacts.
It makes me laugh when somebody posts on Facebook "I've lost all my numbers, please message me with your number".

Not to sound sexists, but my observation is that everytime this happens (on my timeline), it is a girl. Still see it about once a few weeks.
 
It's a lot worse if you are working for the customer at their house. You can't just call security lol. Only had it a couple of times luckily. Some people are just mental and lose their rag over nothing. Makes you feel like just walking off, but after you have done the work and paid for materials you cant.

In future you will know to ask if the data is backed up. Forget about it and move on.
 
250 numbers he can't get back?

why the hell does he have the numbers of 250 people who never want to call him?

either liar or drug dealer lol
 
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