Free Shipping for Loyal Forum Members
- Thread starter Spie
- Start date
Soldato
- Joined
- 15 Oct 2003
- Posts
- 15,629
- Location
- Chengdu
Yeah, we've floated out to sea and become a difficult, remote location. 
No free shipping, and 2 days Eire and Scottish Islands service... Lame.
On the plus side, there have been a couple of impulse buying decisions I've held off on.
No free shipping, and 2 days Eire and Scottish Islands service... Lame.
On the plus side, there have been a couple of impulse buying decisions I've held off on.
Personally I think there's probably a case that perks like free shipping and members market ought to be done via spend as well forums posting.
Man of Honour
- Joined
- 12 Jul 2005
- Posts
- 21,142
- Location
- Aberlour, NE Scotland
Yeah, we've floated out to sea and become a difficult, remote location.
No free shipping, and 2 days Eire and Scottish Islands service... Lame.
On the plus side, there have been a couple of impulse buying decisions I've held off on.
This happened when DPD took over. The same thing happened at the two other retailers that I used to get free shipping with when they changed to DPD. I am really fed up with this now. It used to be the case that anything that could fit in a Jiffy bag or cost less than £50 we could still get free delivery via Royal Mail but even this isn't happening any more. Last week I tried to order a water block which was around £46. Got to checkout and crappy DPD 2 day delivery for £7.95 or RMSD for £8.95, no free delivery. I went elsewhere and got it delivered next day for £50. Ten fans that cost a total of £30, same thing. NZXT Grid fan hub which costs £9.95, got to checkout and no free delivery only DPD 2 day at £8.95 or RMSD for a stupid £11.95. I mean, WTF??? I went elsewhere and got it delivered next day for a tenner. Yesterday I needed a new rad as my PA120.3 has corroded inside somehow. As Specialtech has gone bust I didn't have a lot of choice this time so got the Coolgate G2 360mm from here and got to the checkout and DPD was £7.25 or RMSD was £8.95 which I went for as I wanted it quickly. Why the hell is a rad weighing 1.65kg cheaper to post than a tiny fan hub that weighs next to nothing and costs less than a sixth to purchase?
This is costing OCUK sales and I only got the rad here because I had little choice. Most of the time I will check here first and if I get free delivery I will place the order. If not I will go elsewhere and even paying for delivery I will get it cheaper and quicker than from here. It wouldn't be quite so bad if it was a next day service but DPD only does a 2 day service up here and we don't get email updates or a time slot because DPD sub contracts it out to another firm for the actual delivery. We are going backwards here and it's not good enough.
Was supposed to have a delivery from OCUK today between 1.44 and 2.44. 5 o clock and there's nothing. Dpd site returns tracking with;
Lying *******s. I've been in all day. And there's not even a card in the post box to say "we called but you weren't in".
Edit: Holy ****. Not even joking as soon as I'd pressed post on the above there was a knock on the door and it was the delivery man. Either their tracking is screwed or the driver is determined to empty the van before going home.
Lying *******s. I've been in all day. And there's not even a card in the post box to say "we called but you weren't in".
Edit: Holy ****. Not even joking as soon as I'd pressed post on the above there was a knock on the door and it was the delivery man. Either their tracking is screwed or the driver is determined to empty the van before going home.
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Soldato
- Joined
- 15 Oct 2003
- Posts
- 15,629
- Location
- Chengdu
It was sorted out quite quickly a few years back, but reverted recently.
Couple of months ago, DPD were happy enough, but no longer.
Man of Honour
- Joined
- 12 Jul 2005
- Posts
- 21,142
- Location
- Aberlour, NE Scotland
Never been sorted here. No free or next day delivery at all (for heavy items or more than £50 and it would appear not even the light, cheap stuff now either) since DPD took over. Most of my bulky items come from Amazon now.
Make that two, idiots got the parcel halfway to me and then decided to return the parcel to London. Got straight on the phone and to their credit were very apologetic however they can't get it to me until Monday now because it has to be re-routed. Going to call the company I bought it from because this is the third issue I've had with my order and when Monday arrives it will have been 8 days for an item that should have been with me with 2-3 days max.
Great news, OCUK is my preferred supplier anyway so let's get posting
It would be nice to see some consideration of total spend as well as time and postings to qualify!
That's actually an interesting idea. I suppose it's more in OcUK's interest for them to give free shipping to someone spending £1,000pa+ rather than someone who spents £10pa but posts a lot on the forums?
Soldato
- Joined
- 30 Jun 2009
- Posts
- 2,636
- Location
- Surrey, England
Then it wouldn't be called "Free Shipping for Loyal FORUM Members", would be more "Free Shipping for loyal people who spend £££££ at our store each month"
Just had two deliveries this week from DPD. Absolutely spot on with the timing and delivered before midday. Well done.
Very valid point but no reason why they can't add additional qualifying criteria.
How about offering a more limited period of free shipping for someone if their delivery fails to turn up on time?
Very valid point but no reason why they can't add additional qualifying criteria.
How about offering a more limited period of free shipping for someone if their delivery fails to turn up on time?
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