****Fresh random image thread (with rule addition)Every post MUST contain an image!****

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I presume the room was very cold to stop it evaporating at all. Looks very scary to me

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mrk said:
Short story version:

Someone at work ordered a projector for a training project without notifying either myself or my manager since we handle this kind of stuff. Projector dies and needs to be RMAd, no invoice to be found, nobody comes forward as to who ordered it and higher ups are moaning that they're a projector short.

I contact Acer and request an RMA or the supplier it came from based on serial number so I can track down via them.

Acer says no receipt = no support.

I don't have a receipt so can't use the sale of goods act against them since it wasn't bought from Acer directly so decide to play both sides and mention 12 months and UK law instead.

The support rep quickly backs down off his waving NO finger and decides that actually the manufacture date is indeed enough to initiate an RMA.

Being fobbed off by companies is a pita.
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Except there is no minimum manufacturer's warranty period in UK law (some products at acer had a 3 month warranty, as do their spare parts), and these are separate to the Sales of Goods act that states that it is the seller, not the manufacturer that is responsible.

However... The acer technical support department is the bargain basement of indian callcentres, what you've encountered here is simply incompetence. Acer projectors have a 1 year warranty on the bulb, 2 year warranty on the rest of the product (except the DMD chip, which has 5 years). Acer's own internal policy states that in the absence of a proof of purchase, the purchase date should be considered the manufacturing date + 3 months as that it the minimum time it takes to get to the UK stores from factory.

Sadly us knowledgeable UK types are too expensive for the technical support department, even at minimum wage ;)

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J.T said:
Nice Perch Dr.Eddie. :) !
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Thankyou, that was the only fish I caught that day and was gonna pack up in the next 10 mins or so, it made my day as you can imagine. Unfortunately I didn't have my scales with me but I think it was between 2.5 to 3lb, although 3 is probably a bit optimistic :p.

Nice looking Barbel there too, I've yet to catch a Barbel but I'm hoping to get one this winter (on the Tees), got a new Barbel rod sat ready and waiting.

Here's a pic of my pet chickens (who love eating left over maggots, but not reds as they colour the yolks :eek:)

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