FML
I spent 45 mins in there today and no there wasn't a queue. Basically I took up that trade in your elite for a £99 250gb slim and one game. The special guy behind the till couldn't find the deal, then they did but the till didn't take it or something. In the end they did it but I had to buy it with Forza and then exchange that with FIFA in another transaction, it didn't cost but WTF. However on the website forza isn't even part of the deal.
Also because I didn't have the original component cable, but the HDMI one they had to take it out of the new one, or they wouldn't take my elite, does it really matter for FFS.
then the guy turned round and said that will be £52 please, I was like err yeah ok paid and ran, should have been £99