Associate
- Joined
- 3 Jul 2018
- Posts
- 12
Hi all,
When researching which graphics card to buy I stumbled across the OCUk forums a few years ago and ended up ordering my GPU from them based on some of the threads here. I went with a Gigabyte GTX 1060 for it's 3 year warranty and UK RMA centre, but I've found myself in need of some advice so I've joined the forums today
Recently my GPU has made a clicking noise under load, very audibly from across the room. At first I thought it was pump noise from my AIO, however discovered that it was only under load I could re-produce the issue. When ramping up the fans in MSI afterburner there is fan noise but not the clicking sound. I've also checked to make sure that there is nothing obstructing the fan. Replacing the card with a 1070ti also made the issue go away, so I feel it's unrelated to anything else in my system. I even tested the card in another PC and the issue still occurred. I wouldn't mind but the noise is pretty distracting, especially as there are normally other's in the room who have commented on the noise.
So I contacted OCUk who advised they could RMA but another option was to go direct to Gigabyte for a quicker TAT. I sent them a video of the issue and POP and they requested I send the card in. Paid for postage to the RMA centre and thought all was well. That was until a few day's later when I asked for an update, and was told that the clicking noise could not be re-produced with the GPU in their possession, and that they could no longer hear the noise in my original video. I forwarded them another video of the 1070ti under load with a noticeable difference in the noise it produced. The next day after extensive testing they forwarded me a video of the card on a test bench under load with no clicking noise. I thought it was possible I missed something, and that actually the GPU was okay. I received it yesterday and then today was able to test and surprise surprise I'm back to square one, the issue is still there, although slightly less audible it can still be heard across the room.
The reason why I'm posting this is because I'm unsure of what to do next to get my issue resolved. Should I get back in touch with Gigabyte? I mean I don't really want to pay another £25 for postage, or contact OCUk and have them take a look.
Thanks in advance for any responses
When researching which graphics card to buy I stumbled across the OCUk forums a few years ago and ended up ordering my GPU from them based on some of the threads here. I went with a Gigabyte GTX 1060 for it's 3 year warranty and UK RMA centre, but I've found myself in need of some advice so I've joined the forums today
Recently my GPU has made a clicking noise under load, very audibly from across the room. At first I thought it was pump noise from my AIO, however discovered that it was only under load I could re-produce the issue. When ramping up the fans in MSI afterburner there is fan noise but not the clicking sound. I've also checked to make sure that there is nothing obstructing the fan. Replacing the card with a 1070ti also made the issue go away, so I feel it's unrelated to anything else in my system. I even tested the card in another PC and the issue still occurred. I wouldn't mind but the noise is pretty distracting, especially as there are normally other's in the room who have commented on the noise.
So I contacted OCUk who advised they could RMA but another option was to go direct to Gigabyte for a quicker TAT. I sent them a video of the issue and POP and they requested I send the card in. Paid for postage to the RMA centre and thought all was well. That was until a few day's later when I asked for an update, and was told that the clicking noise could not be re-produced with the GPU in their possession, and that they could no longer hear the noise in my original video. I forwarded them another video of the 1070ti under load with a noticeable difference in the noise it produced. The next day after extensive testing they forwarded me a video of the card on a test bench under load with no clicking noise. I thought it was possible I missed something, and that actually the GPU was okay. I received it yesterday and then today was able to test and surprise surprise I'm back to square one, the issue is still there, although slightly less audible it can still be heard across the room.
The reason why I'm posting this is because I'm unsure of what to do next to get my issue resolved. Should I get back in touch with Gigabyte? I mean I don't really want to pay another £25 for postage, or contact OCUk and have them take a look.
Thanks in advance for any responses
