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Given up on HD5770 !!

BoB3rt

BoB3rt

BoB3rt

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Joined
6 Oct 2007
Posts
1,014
Location
Liverpool
Firstly this is really a continuation of these threads here, here, and here.
...But about the issues with the card and Not so much the RMA.

After all the advice + testing (RMA) it has had the card will still refuse to run as it should.

After having the card returned to me i installed it yestaday without any Drivers (so just default windows) it STILL CRASHED! so this is obviously something else and not AMD's Drivers that are wrong...still i tried CCC 9.12 as they were released while my card was being tested...STILL CRASHED.

It seems like a Compatability issue within the card itself making it unstable at 2D. : so effectivly it is unfit to be used = Faulty card?!
Still am told the card is fine so cant be returned and refunded...

So still not given up, I then tried (Although i should NOT have to) changing come settings advised to make the card run as it shud.

There is a fix if you do want touse the card. Check my posts in the official 5770 thread in the gfx section.

Just find the default profile in CCC that should be in C:\Users\USERNAME\AppData\Local\ATI\ACE shoud be profiles.xml then change the part that says:

- <Feature name="MemoryClockTarget_0">
<Property name="Want_0" value="15700" />
<Property name="Want_1" value="120000" />
<Property name="Want_2" value="132000" />

To:

- <Feature name="MemoryClockTarget_0">
<Property name="Want_0" value="30000" />
<Property name="Want_1" value="120000" />
<Property name="Want_2" value="132000" />

It will sort the issue. I have 2 of these cards and was havign huge problems. I then found this "fix" then i have had no more issues for a month + I know its not perfect but it does work
Click to expand...

I came to this were the values were diffrent from what was stated above at default:

DNW.png


Still i changed them to to recommended values. Reboot... we all know what happens next :) CRASH and recover on desktop!

This is far to much hassle and clearly an issue with the card... which is a shame because it runs excellent in games (3D).

Now about to lose out about £60 getting rid after all the testing postage and drop in market price... Do you know how many Pints that is !
Merry Christmas :)
 
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I'm having the same frustration bro, only my card only crashes when running 3d apps/games/benchmarks not 2d. Going to buy a new mobo (which I want anyway) and if THAT doesn't fix it...well then I'm stuck lol.
 
paradigm said:
Probably an incompatibility with another part of your system tbh, not had a problem with my two.
Click to expand...

Its well documented and not incompatibility i had 3 5770 all the same, luckly my etailer did not want to get into the not fit for purpose legal debate and happliy refunded my money. If your etailer had claimed they have been tested i would ask for a written report how and on what systems.
 
BigBruiserAl said:
Its well documented and not incompatibility i had 3 5770 all the same, luckly my etailer did not want to get into the not fit for purpose legal debate and happliy refunded my money. If your etailer had claimed they have been tested i would ask for a written report how and on what systems.
Click to expand...

All I was told was i7 with 1000W PSU when the dude suggested that my 500w psu might be the problem. Apparently dirt 2 and vantage were the tests they ran on mine. Might ring up and find out more, cheers for the heads up.


I know reinstalling windows didn't solve my problems, and I believe the OP tried that already anyway.
 
Devrij said:
All I was told was i7 with 1000W PSU when the dude suggested that my 500w psu might be the problem. Apparently dirt 2 and vantage were the tests they ran on mine. Might ring up and find out more, cheers for the heads up.


I know reinstalling windows didn't solve my problems, and I believe the OP tried that already anyway.
Click to expand...

That migth be your problem mate, the person testing it used 3d apps and the 5770 is fine in 3d its 2d the problem. I bet if they surfed the web for more then 1 hour it would have died all 3 of mine did. Ring and explain might just be they ran the wrong tests :)
 
I have sent a good A4 page size... explaining they did not test or investigate in the right area ie. 2D.
being honest that it is not suprising because the description of the RMA was so brief the technian wouldnt have known what the exact problem was, nor bothered to find out.
Still am waiting reply to see what is done from here...

But this is not all about the RMA, i found even without any drivers using windows default it still crashes so something is seriously up!
Its not a compatablity issue as its happening across the board, nor a driver issue because with or without the drivers inc or exc. CCC it still crashes. the card itself is unstable it would appear.
 
Do you not have another computer you can try said card in?

A family member's? Friend's maybe?

At least then we would know if it's the card or your PC.
 
Never rule out an incompatibility with some other part of your system. If you have a 500W PSU then are you sure it provides enough power on the 12V rails?

I'm not sure what your exact problem is. If you're using Win7 and getting a lot of video driver has failed, device recovered messages then I think that's just a problem with ATis drivers atm. I'm getting it with my 2900XT quite a bit too. It's fairly annoying but nothing catastrophic they recover within 5-10 seconds after the freeze starts.
 
Its been tried on 2 other computers (intel + amd) with a min of 500watt fink one was 750watt, Definatly not the power... and too many people are getting the same issues for it to be compatability problems.

also it does not seem to be ATi drivers as it does it on windows default display drivers even at low res, i have tried every angle i can think of.
i feel like am repeating myself now :( ... but thanks for the help and intrest, appresiated.

i agree it is not catastrophic but yet it shouldnt do it and there have been plenty of times they have not recovered and i need to reboot, not what am wanting in the middle of animation coursework or even typing eassay for that matter.
 
BigBruiserAl said:
That migth be your problem mate, the person testing it used 3d apps and the 5770 is fine in 3d its 2d the problem. I bet if they surfed the web for more then 1 hour it would have died all 3 of mine did. Ring and explain might just be they ran the wrong tests :)
Click to expand...

My problem only appears in 3d, 2d is fine for me. The OP and I have both tried pretty much every angle of attack (although I haven't tried flashing the card with a different BIOS yet, as I don't want to void the warranty). Going to try disabling the HDMI audio driver when I get home, as some have said that fixed their issue.
 
You could try doing what I did when I had a problem RMAing a gfx card

THe card was intermittant would work for maybe an hour or two then screen would go black
and I would have to reboot system to get video output again.

I RMAed it twice but "they" said everything was fine ( my problem was 2d or 3d)
depending on when it decided to poop itself.

In the end I took the card into work and used the ESD tester on the card
Basically I put 20,000Volts through the card and killed it , RMA was no problem
after that :-)
 
derkaderka said:
You could try doing what I did when I had a problem RMAing a gfx card

THe card was intermittant would work for maybe an hour or two then screen would go black
and I would have to reboot system to get video output again.

I RMAed it twice but "they" said everything was fine ( my problem was 2d or 3d)
depending on when it decided to poop itself.

In the end I took the card into work and used the ESD tester on the card
Basically I put 20,000Volts through the card and killed it , RMA was no problem
after that :-)
Click to expand...

;) - I too had a card like this - they would never test it in a way that exposed faults which I saw over lengthy use. In frustration I was considering using the microwave to 'move things along', but the retailer, rather than the manufacturer, decided to help and I got a full refund (it was a 4870x2) as it was EOL. At that time it was a small financial jump to a 5870.

Mind you, I still don't know whether the Microwave would have done the trick without being uncovered - so please don't consider this advice!
 
My guess is that many GPUs are getting through Q+A when they are not high enough quality and the aggressive 2D modes with much lower voltage are causing them to become unstable.

It's not a secret that AMD have been having yield problems.
 
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Honestly not bothered to read through all the other threads and see what you've listed as fixes and problems, which would help if you actually want to find the root cause of the problem rather than complain.

Have you tried gpu clock tool to disable powerplay, just set your required(normal) 3d clocks straight from a reboot into windows and try there.

Have you tried older drivers, what version of Windows 7 are you using, a final official non cracked version, or the release candidate still(there are loads of people using the RC still and complaining about lack of compatibility and problems).

Likewise I would point out that the massive majority of "driver display not responding" type things are unstable systems and smeg all to do with the card. AMD drivers seem very VERY sensitive to a stable system and any lack of stability = driver faulting and restarting itself.

Too many people upgrade to a new gpu and just assume the same stable settings with other cards will be the same. Different cards, different voltage draw on different rails. You might get a 400W overclocked dual gpu card drawing only 10 W off the mobo 5v rail, while a 30W low end gpu might draw 15W off the 5v rail through the mobo and that breaks the camels back.

Likewise a huge number of people set the bios default/safe/optimised defaults and assume everything must be stable... completely and utterly wrong.

Firstly almost all memory uses more than the stock voltage for any given mobo, meaning at default settings, since DDR basically, so almost all ddr2 and ddr3 default settings on a mobo mean undervolted and unstable memory. There can be lots of other incorrect settings aswell though usually I find its just memory, and depending on the mobo sometimes undervolted CPU(while under load) which means in general a slight bump on cpu voltage and definately setting the proper required memory voltage are always the first steps to checking why things are crashing.

Obviously cards can die, anything can, but almost universally if a card is stable under 3d and crashing under 2d, it will be powerplay, or something else in the system.

If you're crashing under 3d, but the card works fine in other systems, then its most probably your system thats unstable.
 
the problem I have about buying lower end gear of new gen tech so early is that these will generaly be failed high end stock.

They wont be specificly made 5770 but rather 5870 dies that fail testing so you are effectivly getting a faulty chip.

Everybody does it, AMD, ATI, INTEL and nvidia. Id rather buy something that has passed testing for what it was designed for rather than getting flogged as lower end chip because it failed as a high end.
 
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