Hacked again

Soldato
Joined
24 May 2009
Posts
20,154
Location
North East
My WoW account got hacked again. This happened a few weeks ago and I got my account back now it has gone and happened again and I have no idea how lol.

Its not even funny. I am aware of possible keyloggers so I no longer type my password I only copy and paste it, I havent downloaded anything in ages so how the heck can it keep happening?

Im really miffed. As before Im sure blizz will sort me out getting my gear back but its really ******* me off as I cannot work out how this is happening. Any ideas?

No swearing disguised or not. If you have to swear then please fully star the swear word out.
 
Make sure you update your adobe flash to the very latest version too.

Buy the authenticator or see if your phone is on the free download one's, worth it.

check your trust mail ;)
 
You wont get your account back a second time. Its the caveat they used for me when mine was compromised. "please ensure you take the necessary precautions as we will be unable to re-athorise your credit card a second time" blah blah.
 
Just got an authenticator now and I am getting a tech guy I know to look at my PC next week. Really ****** off about this as I must have something on my computer. Keep full scanning my PC (using Kaspersky) but nothing comes up.

lol @ me and my foolishness but grrrrrrrrr!!!!!!!!

@ Colin.

Thanks again bud you are a gent as always. Submitted a web form and all that to get things sorted. Going to go postal if this happens again, fly to Korea and murder all the buggers.... not that im being stereotypical or anything :P
 
You wont get your account back a second time. Its the caveat they used for me when mine was compromised. "please ensure you take the necessary precautions as we will be unable to re-athorise your credit card a second time" blah blah.

Ofc he can get it back!

Don't suppose you've ever been in contact with gold sellers, or clicked on any random "Blizzard" emails? I did once, only to find out never to do this again! I've been hacked 4 times in WoW - bought an authenticator and the problem stopped.

Buy one for your account before the hackers do!
 
I would definitely do a complete wipe of your pc and setup it up again , especially as this has now happened more than once. Basically the pc equivalent of, nuke it from orbit... its the only way to be sure.
 
Ofc he can get it back!

Don't suppose you've ever been in contact with gold sellers, or clicked on any random "Blizzard" emails? I did once, only to find out never to do this again! I've been hacked 4 times in WoW - bought an authenticator and the problem stopped.

Buy one for your account before the hackers do!

Last time the hacking buggers did :p

Never bought gold and clicked on a random e-mail once but never followed the linkie. There must be something on my PC. Im rather ****** off but as always Colin to the rescue. Its a good job I have him :p


edit:

I would definitely do a complete wipe of your pc and setup it up again , especially as this has now happened more than once. Basically the pc equivalent of, nuke it from orbit... its the only way to be sure.

Just wipe and re-install? Including windows?
 
Just wipe and re-install? Including windows?

Yup, that's what I would do. If I was under the suspicion that I had something on my pc which was nicking my passwords I would totally wipe my pc. It's only one small step from getting a game password swiped to getting my bank account password swiped when I do my banking. Better I'm safe than sorry :)
 
Yup, that's what I would do. If I was under the suspicion that I had something on my pc which was nicking my passwords I would totally wipe my pc. It's only one small step from getting a game password swiped to getting my bank account password swiped when I do my banking. Better I'm safe than sorry :)

Ah now im paranoid, im typing this as the PC is being launched out of the window :p
 
How weak is your password?
How common is your login name?

Do you use the same password anywhere else, anywhere at all?

1 for forums
1 for games
1 for banking (each bank)
1 for purchases

minimum
 
i agree, you might think its hassle, but they could find something more harmful to you like your bank details. i hate doing fresh installs for no reason, but would you rather spend a few hours doing it, or find you bank emptied in the near future!
 
Ofc he can get it back!

Hey, i'm just quoting what Blizzard told me when i suffered the same problem. I guess there is the possibility that they lied!

Email from Blizzard said:
Please note that should there be further action taken on this account and the ability to pay with credit card be restricted again we will be unable to assist you in this manner again.

If you require any further assistance please do not hesitate to contact us.


Kind regards,

Jessica S.
Blizzard Entertainment Europe
 
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Get an authenticator and i'd fully format and reinstall. If it's happened twice then you must have something still lurking on the computer.
 
Or you are surfing some dodgy sites. Reinstall and I would look through anything in your download folders as well! You dont need a tech expert to reinstall, not download from piratebay etc (there are plenty of clean places to download) and not click on email links
 
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