You can send them back under distance selling for any reason, but that has to be in original condition, within 7 days of purchase and you pay the postage back.maxl said:Hi
I am interested in purchasing one of these monitors however I am a bit concerned about the number of people who are complaining about dead/lazy pixels.
Is it possible to return this model should it arrive with or develop one or more dead/lazy pixels?
I already have the Hanns-G 19" HC194D monitor which is great. It does however have one lazy pixel at the top of the screen which rears its ugly head every so often, however it doesn't take me long to "massage" it back to a working pixel again.
Thanks!
I bought 2 and one has a stuck red pixel and i decided not to send it back.
If you want one with a zero dead pixel warranty you'll have to pay double what you pay for this, and the way i see it you could get one of these and send it back under distance selling and get another and do that several times until you got one that was perfect and it would still be cheaper than getting a more expensive one with a zero dead pixel waranty.
Welcome to the forums by the way. I hope you'll take a moment to join the fold.