The success of the install comes down to the system design and the general competence of the installer. Price isn’t necessarily an indicator of competence.
I’ve got a cheap entry level install from Octopus and it’s quiet and incredibly cheap to run and that’s before considering time of use electricity, solar and batteries.
I’ve seen people spend multiple times what I did and got an install which didn’t work because the installer was completely incompetent. That said, this is getting less common and even the bad installers are starting to ‘get it’.
The ingredients for a successful install are:
A decent heat loss survey
A simple system designed to run as a single loop running the same flow temperature in all parts of the property.
Correctly sized heat pump for the heat loss.
Correctly configured controls with weather compensation.
Sufficient water volume in the system itself.
Fit as the largest water cylinder you physically have space for although this is a nice to have, a standard 180-200l cylinder is fine.
That’s basically it. KISS is very much the approach here.
That’s bad is:
Oversized heat pumps (this is really bad)
Undersized radiators (as above)
3rd party controls
Generally trying to be ‘clever’ with zoning, pumps and trying to run things at different flow temperatures - it does not work.
You can bin off third party thermostats, any underfloor heating actuators, supplementary pumps, TRVs (leave them installed and fully open as still required for EPC ratings). You don’t need any of it, it, it just adds expense and lowers performance.
As for the video, it’s complete nonsense hot air to keep your typical skill builder viewer happy, no detail, no substance. The comments are an absolute dumpster fire.