Help : I've just had my wow acc shutdown ?

But end of the day I haven't actually done any such acts so on principle I will be threatening them with court action, I know that sounds silly and probably nothing will come of it but it's not about the money, I just don't like being told I've done something that contravenes the EULA or whatever when I haven't done anything wrong, I've had that character for a few years, I spent 1 year levelling it up slowly and stopped for about a year, until recently that is, and then I get that email sent through without warning, I'm not a happy chappy.

Well i know how you feel but a properly constructed intelligent letter explaining why banning you would be counter productive would be more likely to get your account back. Court action is pointless its just a game. Blizzard arnt daft they know that most players value their accounts more than their lives and as such have you over a barrel really.

Take the moral high ground and tell em to shove their account, would give you more satisfaction than going through a court, they'd laugh at you. And id rather spend that money on something slightly more useful.
 
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You haven't read the WoW ToS have you?

And anyway, it is not a contract. nothing has been signed, there are no documents. You can argue that because they are acting like there is a contract there could be some grounds for him to stand on. but it's not really.

You agree to the contract when you scroll to the bottom of the EULA and click "Continue". It says "By clicking Continue you agree to the terms and conditions set out blah blah blah".
 
You haven't read the WoW ToS have you?

And anyway, it is not a contract. nothing has been signed, there are no documents. You can argue that because they are acting like there is a contract there could be some grounds for him to stand on. but it's not really.

It is a contract. You don't have to sign anything to be in a contract with someone. When you go into a shop and buy a pack of sweets you are entering into what amounts to a contract.

You are offering to purchase the sweets for £1. The shop owner accepts your offer. You pay him £1. He gives you the sweets. Then that's the contract over, it's still considered a contract under law even though no agreement was signed.

Like I said, no ToS, no EULA and no T&Cs can ever negate any matter of law. If they do so then they're not legal.

@stoofa:

The contract (subscription) the OP has is an agreement to allow him to play on their servers for n time at x price. One of the conditions of the contract is therefore that he be given access to their servers in order to play the game. Last time I checked there's no such thing as single player WoW so the OP has every right the evidence presented against him *before* they close his account.

Blizzard are just hoping that no one knows their rights when it comes to contract law.
 
Has anyone even stopped to consider that his account might have been hacked?

Or are we set on the pointless court action? :rolleyes:
 
After having a quick glance through their legal terms of use agreement here:
http://www.worldofwarcraft.com/legal/termsofuse.html

I came across these two parts:

#
No Ownership Rights in Account.
NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN THE ACCOUNT, AND YOU FURTHER ACKNOWLEDGE AND AGREE THAT ALL RIGHTS IN AND TO THE ACCOUNT ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT OF BLIZZARD.

#
Account Suspension/Deletion.
BLIZZARD MAY SUSPEND, TERMINATE, MODIFY, OR DELETE ACCOUNTS AT ANY TIME FOR ANY REASON OR FOR NO REASON, WITH OR WITHOUT NOTICE TO YOU. For purposes of explanation and not limitation, most account suspensions, terminations and/or deletions are the result of violations of this Terms of Use or the EULA.

Seems highly irregular but if they can hold that up in court (quite possible that they can't) then they appear to have every right to cancel any of your accounts at any time for no reason.

I would still think that they would have to pay you the remainder of your subscription fee so as I said before atleast make sure they they give you that back.
 
In all honesty i think the whole court thing is a little extreme. I'm a fellow WoW player, but this is taking it too far.

Has your pc been hacked by any chance? Do you access your account as well as the account management from any public pc's?
 
No one else uses my acc and no one else has access to my machines.

I could be barking up the wrong tree here but are you allowed to access the game from multiple machines? I know certain games are funny about this sort of thing, if you access it from different machines then they may think you have sold your account and therefore suspended/concelled it?

either:

1) You have broken the terms and conditions yourself somehow.

2) Someone else has accessed your acc and done the above.

3) They think your account has changed hands for real world cash.

I'm betting on no.3.

Dispute Resolution and Governing Law.
A. Informal Negotiations. To expedite resolution and control the cost of any dispute, controversy or claim related to this License Agreement ("Dispute"), you and Blizzard agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least 30 days before initiating any arbitration or court proceeding. Such informal negotiations commence upon written notice from one person to the other. Blizzard will send its notice to your billing address and email you a copy to the email address you have provided to us. You will send your notice to Blizzard Entertainment, Inc., P.O. Box 18979, Irvine CA 92623, attn: Legal Department.

Although I'm quite sure that you've read it:

http://www.worldofwarcraft.com/legal/eula.html
 
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Seems highly irregular but if they can hold that up in court (quite possible that they can't) then they appear to have every right to cancel any of your accounts at any time for no reason.

I would still think that they would have to pay you the remainder of your subscription fee so as I said before atleast make sure they they give you that back.

Those are fairly commonplace quotes in MMO terms and conditions. Many MMOs have the same terms. Its pretty much the same as a shopkeeper who can throw you out of his shop if he doesnt like green shirts and you are wearing one, or someone being kicked out of a bar, club or cinema at the managers discretion.

If the OP is really adamant about taking Blizzard to court over it, then by all means do so, but I put your chances of success at winning in court (if it even gets that far) on this at around 0.0000000000000001%

I would be more inclined to try polite emails etc as some others have suggested. If that fails, then just forget about it and move on. No major harm done.
 
In most/all MMO's they have written into the agreement that they can/will cancel your account for any reason they see fit. normally they word it slyly but its there none the less.

I've seen people complain about this before only to find out later they actually bought currency from a website, thats RMT. Not saying the OP has done this but its that widespread now a lot of people think its fine and legal to do so the muppets

If your account has been hacked they will have IP logs of what was done from where and that should clear up any responsibility on your part.

Also as pointed out above they may think you have sold your account on?
Have you recently moved?
I know one game where the accounts system wasnt accounting for this and seeing any changing of large amounts of contact details as an account sale.

also has this been your account since the retail key was inserted of was it an account from a friend? they'd see that as account sharing I would expect.

If you REALLY must play I hear its retardedly easy to level to 50+ now, a new copy is what £6?

WoW EULA said:
B. use cheats, automation software (bots), hacks, mods or any other unauthorized third-party software designed to modify the World of Warcraft experience;

Doesnt changing the GUI for WoW constitute as a modification of files, third party software or modifying the WoW Experience?
In essence thats exactly what they are.
They seem rather lax on that one lol
 
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Well I've sent them one polite (and slightly desperate sounding :o) email, I've haven't threatened them with court action or anything, hopefully I'll here from them soon.

One thing though, when I re-started my wow subscription I used a pay as you go credit card instead of my old bank acc details as I can control my wow usage better with these cards so maybe they think I've sold the acc and gave the buyer of my acc a pay as you go credit card in my name to to top up and continue using my acc in my name ?, I imagine that's what people do to make it look the acc is being used by the original acc holder, I can't think of any other reason they world cancel my acc tbh, perhaps people use these pay as you go CC cards to abuse the system in some way.
 
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Doesnt changing the GUI for WoW constitute as a modification of files, third party software or modifying the WoW Experience?
In essence thats exactly what they are.
They seem rather lax on that one lol

Nope. Blizzard made it quite clear that they allow modification of the User Interface, as long as those modifications did not affect the core game files in any way. They achieved this by creating the UI as a seperate body from the mechanics of the game, and even provide you with the tools to make the changes. The UI is in a seperate folder that's easy to get to. They also made it clear that UI modification is not in breach of EULA. Basically, you're only modfying the appearance of the game, and not the way it works (a la maphacking, glider, mp3 players etc).

To be honest, court action is ridiculous and would never work. You agree to the terms they set, however silly, when you click Continue. They've possibly made a mistake, and they WILL review your case if you email them. 11 million players, they're bound to make mistakes here and there. They game is, ultimately, policed by humans, and humans are prone to error.

Fire off an email with some facts and they'll review it.

Oh and for the guy with multiple machines, i'm pretty sure that they're fine with that too. I seem to remember a forum topic with a blue reply on that very subject. Just like they're fine with multiple accounts in the same name.

Think about it, Blizzard are perfectly happy with people Multiboxing, and blue's have posted in multiboxing threads saying it's "inventive and amusing" and as long as someone is playing those accounts legitimately (paid for and registered to the same person) then it's fine. So, multiple machines would be fine too.

Just email them. They're pretty relaxed. Even if you dont get your account back, you're likely to find out why it was banned in the first place.

Edit: Giant Wall of Text!
 
Those are fairly commonplace quotes in MMO terms and conditions. Many MMOs have the same terms. Its pretty much the same as a shopkeeper who can throw you out of his shop if he doesnt like green shirts and you are wearing one, or someone being kicked out of a bar, club or cinema at the managers discretion.

First of all I'm not saying that court action is needed in this case, just trying to correct some peoples opinions on what these companies can and can't do.

It's nothing like a shopkeeper throwing you out of his shop. A more accurate metaphor would be you paying £20 to go into a nightclub then getting thrown out half an hour later for absolutely no reason and with no evidence against you.

You paid to be in that club for the night. They throw you out after 30 minutes with no reason, technically they should give you a full refund.

And just like in this case no one is going to take that case to court for £20. They could possibly win but people either don't know contract law or just don't care enough for the £20.

And just so you guys know, even if you agree to a contract, any terms or conditions within that contract that break the law are void. The contract itself might not necessarily be voided but in this case if a court did find that cancelling someones subscription without prior evidence or notice was an illegal breach of contract then no matter what the terms or conditions say Blizzard will have broken the law and would have to remove those terms and conditions from any existing and future contracts.

With the money blizzard could throw at any such case (if it ever even reached court) I'm sure they could find some ridiculous loophole though.
 
So you're permitted to trade items "for free" but not if real-world money changes hands!?

Err, what business is it of Blizzards whether real world remuneration takes place in such trades? Either permit them or don't but whether money is involved is **** all business of theirs IMHO.
 
I could be barking up the wrong tree here but are you allowed to access the game from multiple machines? I know certain games are funny about this sort of thing, if you access it from different machines then they may think you have sold your account and therefore suspended/concelled it?

As far as I know you can play on any machine with the game installed as your account is only tied into the keys on the boxes, but you can still play on any PC with someone elses copy installed on, by logging in with your password etc.

Used to play in the house and the internet gaming place, as did many, also know people who lived in different houses who would share an account and pay half each, one would play when the other wasn't etc.

Don't think I can play it at the internet place anymore as am on an US account and not an EU account anymore.
 
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