How to set up O2 Broadband on your own router
If you’re using O2 Broadband with your own router, you may need to enter some settings for it to work properly.
Some routers come set up correctly. Others will come with a set up CD or wizard to help you get connected. You’ll need to refer to the manufacturer’s instructions to find out exactly how to enter these details.
If your router has an ADSL2+ setting, make sure it’s enabled. ADSL2+ is the technology we use to get a high-speed connection into your home.
These are the other settings you’ll need to enter into your router:
* ISP name: O2 Broadband
* Multiplexing method: LLC-Based
* VPI: 0
* VCI: 101
* Username: leave blank
* Password: leave blank
* Domain name: leave blank
* IP address type: this depends on whether you chose our static IP address option or not:
- If you didn’t choose our static IP address option, set this to dynamic IP
- If you did choose our static IP address, enter the IP address printed in your welcome letter
* DNS servers: choose to get these dynamically from the Internet provider
* NAT: enable
Once you’ve entered these, you should be able to connect your router to your landline as described in the manufacturer’s instructions, and get online. Please note that if you have problems using your own router, we can’t offer any help to fix it.
That’s why we recommend you use the O2 wireless box II – it’s been designed to work with O2 Broadband, and we offer full support. So if you have a problem, we’ll be able to help.
