hiper psu = timebomb or bad batch?

na, I've had it about a year and a half at the most

the 3 weeks bit was about my m8, he bought his 3 weeks before I bought mine, and it blew up in exactly the same way...3 weeks ago, hence the time bomb references ;)
 
should still be covered by 3 years with hiper tho right?

I don't suppose they cover for other parts of the PC they blew up as well do they?
 
MuSsEr said:
should still be covered by 3 years with hiper tho right?

I don't suppose they cover for other parts of the PC they blew up as well do they?

No they don't, as i found out when mine let go and took a brand new DFI mobo with it that cost me over £100. In the end, taking into account the mobo it blew up, the replacement mobo, the Hiper and my new Seasonic S12 650w Energy+ it cost me well over £330.

Hiper were not interested and i found their customer service to be abysmal. It's about time these damn things were removed from sale here. OCUK did it with the XFX graphics cards due to the failure rate and poor customer service so they should be doing it to Hiper psu's. It's not a case of will my Hiper fail/blow anymore, but a case of when it will blow. It can't be a bad batch as people have had them blow over differing time periods. Some have been mere weeks into use and some have been 12-16 months old. It has to be poor quality control or components. It's simply not good enough!!
 
The forums are a closed group, quite small numbers, with a heavy bias towards buying from OcUK.

Clearly anything OcUK sells a load of is going to get bad reports on here, no-one goes to the bother of posting to say everything's still fine.

If you had numbers sold, and an exact number of faults (rather than anecdotal reports) you'd have some base for your fears - but you don't. OcUK does and if OcUK feels something is out of order it gets sorted out, not sold any more if necessary.

Hiper is around the middle in terms of failures per 1000 sold - less failures than seasonic.
 
Telescopi said:
Hiper is around the middle in terms of failures per 1000 sold - less failures than seasonic.
Failures have never been the problem, the problem is out of those failures a significant number of them have caused damage to system components, compared to none for the seasonics.

I've never heard of a Seasonic damaging system components when it failed, i have heard of at least 10 Hipers doing so.
The failures aren't the problem, as you say the failure rate is actually better than seasonic.

If more seasonics fail then you would expect to see more reports of seasonic failures on here than reports of hiper failures, you don't because the seasonics never take out components, so people just rma them without a problem.
I've had a seasonic fail on me, i'll still buy and recommend them. I wouldn't buy a hiper if you paid me.

Justintime said:
Just wait until the Corsairs start setting things on fire :D :p
Thankfully they won't because they are built by seasonic. If they weren't then they wouldn't be recommended because they are an unknown psu brand, but what they actually are is a seasonic with some better parts, a quieter fan and a longer warranty.
Obviously if corsair change supplier and get their psus made by someone else then we'll have a problem, and we'll have to spend a lot of time ensuring people only buy the seasonic built corsairs until we know that the new supplier is ok. Thankfully that hasn't happened and with any luck it never will.
 
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ok well im home from work now and just tested my rig with a 480watt antec

it seems all fine, boots into windows, all hdd's functioning, fans spinning on both 7800s all other fans spinning etc

didnt leave it on for too long as didnt trust a 480watt in an SLI rig

was surpsied by something though, maybe someone can explain but iv'e never had it happen before (and im an IT tech so deal with broken pcs all day)

I unplugged the 24pin cable and 4pin cable from my mobo and the 2 pcie connectors, then plugged in the 480w antec to the mobo and gfx cards....i expected it to post, displaying this and then say no hdd detected...because it was not powered, but to my surprise, the whole pc turned on and booted into windows....including the hiper psu at the same time as the antec....but the hiper psu was switched off and had no power cable in it

so how on earth did this happen, was the antec feeding the hiper power or something?

I'm prob not going to bother with an RMA on the hiper (atleast not for now anyway) think im just going to buy a new PSU

I'm looking at the 620watt enermax liberty (SLI, modular etc) is this PSU any good, anyone got one?
 
MuSsEr said:
I'm looking at the 620watt enermax liberty (SLI, modular etc) is this PSU any good, anyone got one?
I'd go for the Corsair hx 620, for reasons mentioned above.
 
Joe42 said:
If more seasonics fail then you would expect to see more reports of seasonic failures on here than reports of hiper failures, you don't because the seasonics never take out components, so people just rma them without a problem.
I've had a seasonic fail on me, i'll still buy and recommend them. I wouldn't buy a hiper if you paid me.

Thankfully they won't because they are built by seasonic. If they weren't then they wouldn't be recommended because they are an unknown psu brand, but what they actually are is a seasonic with some better parts, a quieter fan and a longer warranty.
.

but when did seasonic come onto the scene? not that long ago - certainly not enough for the RMA's to be dribblign throuhg like the Hipers.

my Hiper R 580w was kay - till it went and only took itself out - thankfully! but i have had it over 18months. how many seasonics out there are 2years old+?
 
Joe42 said:
I'd go for the Corsair hx 620, for reasons mentioned above.

not going for the corsairs...also for the reasons mentioned above, in that yeah everyone raves about them, but they did the same for hiper and look what happened to that...

i.e. corsairs longevity has not been tested

where as enermax are a respected brand and have been around for a while
 
MuSsEr said:
not going for the corsairs...also for the reasons mentioned above, in that yeah everyone raves about them, but they did the same for hiper and look what happened to that...

i.e. corsairs longevity has not been tested

where as enermax are a respected brand and have been around for a while
As i said, the corsairs are seasonics, and seasonic have been around for a very long time. Forget its a corsair, corsair only brand them and sell them. Its a seasonic.
You are quite right that any new psu brand needs to be given a few years to see if they are any good, guilty until proven innocent. But corsair don't make corsair psus, seasonic do.
Seasonic have been making psus for 10 years longer than Enermax.
seth said:
So its just a matter of time till my hiper 580 kicks the bucket, oh joy!
No, failure rates are lower than seasonics. And if it does fail, its certainly not guaranteed to kill components either. But there is a small probability that it might.
Nickg said:
but when did seasonic come onto the scene? not that long ago - certainly not enough for the RMA's to be dribblign throuhg like the Hipers.

my Hiper R 580w was kay - till it went and only took itself out - thankfully! but i have had it over 18months. how many seasonics out there are 2years old+?
Seasonic have been making PC psus for over 25 years. They are one of if not the oldest Pc psu company there is.
There are millions of seasonics out there over 2 years old.
Its not the rmas that are the problem either, all brands of psus have a failure rate, the problem is that a significant number of Hiper psus have killed components when they died and i've yet to hear of a seasonic doing that.
 
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Joe42 said:
Seasonic have been making PC psus for over 25 years. They are one of if not the oldest Pc psu company there is.
There are millions of seasonics out there over 2 years old.
Its not the rmas that are the problem either, all brands of psus have a failure rate, the problem is that a significant number of Hiper psus have killed components when they died and i've yet to hear of a seasonic doing that.

seasonic have been going a while but only lately in the enthousiast scene AFAICR. they certainly werent in the picture years ago in this area when i ws in the market fr a psu, hence why everyone bought TAGAN and Enermax, and Hiper at the time. now they are in this arena and we will see in a year or two how many last the duration.
 
Nickg said:
seasonic have been going a while but only lately in the enthousiast scene AFAICR. they certainly werent in the picture years ago in this area when i ws in the market fr a psu, hence why everyone bought TAGAN and Enermax, and Hiper at the time. now they are in this arena and we will see in a year or two how many last the duration.
Well, heres a review of one from 2002 that looks like an enthusiast model to me.

Heres ocuks psu section from 2000 and its all enermax, no seasonic but also no hiper.

Same for 2002.

2003. Some q-teks but still no seasonic or Hiper.

04. Still no hiper or seasonic.

December 04. The hiper type r has arrived.

September 05. The seasonics arrive.

So ocuk stocked the Hiper type r a year before they started selling the seasonics.

Seasonic said:
2003 Launched retail products with own brandname and won awards and recommendation worldwide.

So it would seem that if you assume the Hiper type r was the first hiper, the first seasonic branded retail seasonic was launched in 2003 but the first Hiper type r was stocked by ocuk at the end of 04. No info on Hipers website at all about when they first made psus though.

Anyway, i don't see why it matters which has been around longest, many Hipers have killed components, no seasonics ever have. End of.
 
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Telescopi said:
and 99% of statistics are made up on the spot?
You can search the forums if you like.
I've never heard of a seasonic killing components, and i have heard of many Hipers doing so.

Even without that, this is enough to put me off them:
Trusted Reviews said:
It is very hard to recommend a product that fails during testing and the Hiper Type R just doesn’t cut it. Although it has a few minor flaws, it seems to be a poor PSU, as it was the only one that failed after the stress test. More worryingly this was only at 436W, not even close to the rated 580W. To kick it while it’s down, the Type R didn’t pass the Hi-POT tests either, even though it is rated for it.

Trusted Reviews said:
However, 20 minutes into the 75 per cent load stress test the Type R started to behave rather oddly. What happened could only be descried as a minor disaster and we almost had to cancel the whole test. Although the Type R passed the stress test, it switched itself off a couple of minutes. Far worse though, it had managed to damage the test equipment we where using! Luckily the engineers managed to repair it after a couple of hours, but it was one problem we hadn’t expected to come across.

At this stage we thought it was the test equipment that had failed, but plugging the Type R back in after the equipment had been fixed showed up a grounding fault in the PSU.
Now you could argue that that was sample variance, however as i said i've heard of many people on here having components fried by them, so it clearly isn't.
 
how do you repair damaged equipment like that? would have thought they would have to send back to Hiper and have them ship another? sounds like a strange review.

my point stands though - hiper R 580 was here before seasonics offerings. the hiper was popular so you get a lot of failures. the seasonic was higher ASP at the time and more of a premium product so ulikely to get as many failures - as less out in field and higher quality to begin with.
 
Nickg said:
how do you repair damaged equipment like that? would have thought they would have to send back to Hiper and have them ship another? sounds like a strange review.
Does it matter how they repaired their test equipment?
Why would they want another one, the first one had just blown up their test equipment.
Even forgetting that, it still put out less than 100w below what its supposed to be able to do.
my point stands though - hiper R 580 was here before seasonics offerings. the hiper was popular so you get a lot of failures. the seasonic was higher ASP at the time and more of a premium product so ulikely to get as many failures - as less out in field and higher quality to begin with.
Who cares about failures? I don't, at least not until it becomes disproportionate.
What i care about is damaging components, thats the issue here.

All makes of psu fail, indeed it seems the Hipers actually fail less often than the seasonics according to Telescopi's statistics... although Telescopi says 99% of statistics are made up. :p

If you're arguing that because the Hipers have been around for about a year longer than the seasonics, then in a years time we might see loads of seasonics killing components, then thats a fair point, it could have been one dodgy batch.
However, i don't believe that all the people who have posted on here about their Hipers killing components bought them when they were first released.
 
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