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Hitachi HD failed?

Discussion in 'Storage Drives' started by pioneer2000, Jul 14, 2018.

  1. pioneer2000

    Soldato

    Joined: Jun 20, 2004

    Posts: 5,003

    Location: Essex

    One of my external USB Hitachi Touro 4TB drives has suddenly failed it seems...

    First signs was the drive corrupting files upon transfer to it. (i.e. couldn't unzip previously ok archives).

    Then it began hanging on file transfer, where it would start transferring and after 5 seconds or so go down to zero transfer speed and hang.

    SMART tests indicate an error on read element.

    I tried swapping the USB port / PC / and the lead to no avail. Oddly after swapping the USB lead it did pass SMART, but was still not allowing any files to be copied from it.

    I've managed to transfer off most of the smaller files (<100MB) but the majority of the larger files hang the drive. Oddly though it seems to be only affecting certain files and not others.

    Chkdsk reports no errors, so not sure in what way it's failed and whether it's a put in the bin job or format and it'll get better?

    Any ideas how I can possibly transfer the existing files off of it without the drive hanging?

    [​IMG]

    Not sure why the temp is reading as such as an identical drive next to it is fine. The retailer won't touch it as it was purchased in 2014 but wondering if I have any comeback with it not being fit for purpose.
     
    Last edited: Jul 14, 2018
  2. mrbazmondo

    Hitman

    Joined: Apr 10, 2008

    Posts: 910

    I'd make it read only to stop it getting broken any further. find the disk number in computer management, then run "diskpart" and
    select disk X
    attribute disk set readonly
    I've had broken drives before and windows keeps updating access times and makes it worse.
    E.g.
     
  3. APM

    Wise Guy

    Joined: Nov 9, 2011

    Posts: 1,278

    Location: Wales

    Try it on a linux system.
     
  4. AdamScott85

    Hitman

    Joined: May 7, 2016

    Posts: 592

    I would smash it up and bin it. I have seen many in the past showing "bad" in the health status and they all died within a few months. Change to just SSD's like me!
     
  5. Semple

    Mobster

    Joined: Mar 5, 2010

    Posts: 3,742

    Really? You've had nearly 20k hours of power on time, i would say that's certainly passed expectations.

    Drives are wear and tear components, so do eventually get worn out with prolonged use.
     
  6. marc2003

    Capodecina

    Joined: Feb 6, 2004

    Posts: 19,534

    Location: England

    Yeah... 4TB SSDs are affordable for everyone. :p
     
  7. darael

    Mobster

    Joined: Jul 10, 2010

    Posts: 3,577

    That's pretty low in my own experience. With a little over 2 years power on time, I'd even consider it as only just being broken in. ;)

    My Toshiba DT01ACA200 (2TB) has 35,538 of Power On Hours and no warnings in CrystalDiskInfo.
     
  8. Vargas

    Mobster

    Joined: Apr 15, 2012

    Posts: 3,670

    This is why you should never rely on a single disk.
     
  9. Semple

    Mobster

    Joined: Mar 5, 2010

    Posts: 3,742

    Hitachi aren't best known for their reliability/failure rates. We went through a phase at work after the Thailand floods where we had to resort to Hitachi drives in our storage arrays, and the failure rates observed went through the roof.

    Here's the drive i'm currently running on my work machine. I believe it's a Seagate (which also doesn't have the best rep). It's been stuck at 4 reallocated sectors for a long time, so i know not to keep anything on there that may get lost/corrupt.

    [​IMG]
     
  10. JasonM

    Wise Guy

    Joined: Jun 19, 2009

    Posts: 2,024

    Re people saying change to SSD, these can fail also, and when they fail they do without warning, I've lost data on 5 SSD's.

    The most reliable HDD's are the Western Digital RE/Gold drives, and there fine to use as non-raid desktop/workstation drives, I use them. These WD Gold HDD's are probably some of the best HDD's ever made.

    To increase HDD reliability you want at least some air-flow over them, this has been confirmed by WD.
     
  11. darael

    Mobster

    Joined: Jul 10, 2010

    Posts: 3,577

    Although I posted this in 2015, this Hitachi drive is still in use as a backup drive. So it is only powered up a couple times a year for a few hours, before being disconnected and stored away again. Pretty decent going in my books. :cool:
     
  12. pioneer2000

    Soldato

    Joined: Jun 20, 2004

    Posts: 5,003

    Location: Essex

    Well this drive is officially toast. Despite only having 0.3% bad blocks according to Hdtune, it can’t be formatted (just crawls along and after a day was stuck on 13%).

    Unless anyone has any miracle solutions, I think it’s time for the bin :(
     
  13. AtaRo

    Wise Guy

    Joined: Aug 4, 2008

    Posts: 1,820

    Try removing the drive from its enclosure and connecting it directly to a sata port on your motherboard.
     
  14. Sasahara

    Mobster

    Joined: Feb 12, 2009

    Posts: 3,258

    Did you do the quick scan or long, scan. Quick scan skips most of the drive.

    I'm not surprise it failed hitting 61c, basicly you cooked it. :O

    If your going to use an external make sure it's in a cool place and doesn't get too hot particularly if it's a permanent drive since most don't have good cooling or airflow.
    You don't want it going over 45c for long periods of time IMO. In the 30s is ideal.

    It may be the actuator assembly or the spindle motor, that has failed rather than the platters.