Bill is £10 per month metered, but I pay nothing at the moment because last August they were working outside my house and blocked my pipe so I had no water for the whole month (took them 3 weeks to come out and then a further week to dig up the road and fix it).
It was awful because we had that record breaking hot week. I had to buy bottles of water from Aldi to wash with and flush the toilet etc.
They initially tried to say the problem occurred on my land. I complained a number of times so they sent me £20. I threatened to go to the ombudsman so they credited my account with £140 compensation.
It was awful because we had that record breaking hot week. I had to buy bottles of water from Aldi to wash with and flush the toilet etc.
They initially tried to say the problem occurred on my land. I complained a number of times so they sent me £20. I threatened to go to the ombudsman so they credited my account with £140 compensation.
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