i hate 3 !!!

[tzang]

Do NOT, and I will put in bold NOT, use MPRC. They are slow and don't always do a good job (I know that for a fact). If you need your phone repaired, use a CPW Repair Centre instead. At least you can enquire on the status of the repair, with MPRC, I've seen phones take a month for repair without anyone knowing what is going on.

"sim card registration NOT SUCCESSFUL" usually refers to a SIM card not registered for use. A SIM card has a unique identification number which is allocated to a specific phone number. It seems that 3 or P4U have not completed the registration of the SIM card to your number which is why it won't work. It should take no more than 24 hours for a SIM to be activated, some take less than an hour (such as Vodafone's).

It seems there is nothing wrong with either the phone or the SIM but someone screwed up. Either 3 didn't update your account with the correct SIM ID number to your phone number, P4U didn't inform 3 with the correct information or P4U just requested for a new SIM and expect you to do the rest (which is a common procedure from P4U staff). Speak to 3 and only 3 for SIM card issues, P4U acting as a middle man will complicate things further, however, if any costs are involved, get P4U involved for them to pay for it

 

[rG-tom]

Do NOT, and I will put in bold NOT, use MPRC. They are slow and don't always do a good job (I know that for a fact). If you need your phone repaired, use a CPW Repair Centre instead. At least you can enquire on the status of the repair, with MPRC, I've seen phones take a month for repair without anyone knowing what is going on.

"sim card registration NOT SUCCESSFUL" usually refers to a SIM card not registered for use. A SIM card has a unique identification number which is allocated to a specific phone number. It seems that 3 or P4U have not completed the registration of the SIM card to your number which is why it won't work. It should take no more than 24 hours for a SIM to be activated, some take less than an hour (such as Vodafone's).

It seems there is nothing wrong with either the phone or the SIM but someone screwed up. Either 3 didn't update your account with the correct SIM ID number to your phone number, P4U didn't inform 3 with the correct information or P4U just requested for a new SIM and expect you to do the rest (which is a common procedure from P4U staff). Speak to 3 and only 3 for SIM card issues, P4U acting as a middle man will complicate things further, however, if any costs are involved, get P4U involved for them to pay for it

are you having a laugh? seriously? did you just reccomend using CPW to get the phone repaired? i must be seeing things :s


i had to get my c500 repaired by CPW by insurance...first time it took them nearly 2 months, and when i finally got it back it broke again within 5 minutes of using it....i ended up without my phone for over 3 months after that! They even managed to lose it after it was fixed, took them a further 3 weeks to find it. Absolutely disgraceful, and that was after paying for their top whack insurance, and the courtesy phone they offered me was a nokia 1100. Wait a second...how the hell does a nokia 1100 act as a replacement for a smartphone? It can't even check emails ffs, nevermind the rest of the stuff I use it for :| For all that trouble, they gave me a £10 gift voucher. Cheers, that really makes up for it.

Tom.

 

[tzang]

are you having a laugh? seriously? did you just reccomend using CPW to get the phone repaired? i must be seeing things :s

*snip*

I suppose different people have different experience but ask any network for a recommendation for a repair centre and they will point to CPW

I've had no problems whatsoever with most London branches (except West End branch as most P4U customers near that region are sent there). I've had a few phones sent off for repair when CPW couldn't repair it within a day, took less than a week for most phones to be repaired

 

[kwong2005]

well.... the fact is that A LOT of 6680 have issue like yours.... as so is my one...... it truned off itself sometime, video function not working, etc... however still got no time to deal with 3 to get my phone repair..... lucky the contract ending soon.... considering which one to get next.....